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Graham Johnson


  • 568 Citations
  • 11 h-Index
1984 …2019

Research output per year

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Personal profile

Personal profile


I am Professor of Human-Centred Technology, within the School of Design & Informatics, based in the Division of Cyber Security. Prior to joining Abertay in October 2019, I worked in industry, primarily in director roles, of research, advanced technology, user experience, and innovation, for NCR Corp. This spanned several organisations and geographies, and included building and leading global teams, developing technologies, customer consulting, advancing business strategy, project management, and negotiating partnerships.

My current research interests are broad, around applied people-centred technology research. With a background in applied psychology, human-computer interaction, ergonomics, usability, and consumer research, I enjoy working with, across, and between disciplines. I graduated from University of Central Lancashire (BA Hons Psychology) and University of Birmingham (MSc Work Design & Ergonomics). I am a Chartered Psychologist (CPsychol.), Member of the Chartered Institute of Ergonomics & Human Factors (MIEHF), and an Associate Fellow of the British Psychological Society (AFBPsS). 

After Birmingham, I worked for Westland Helicopters (now Leonardo) in avionics systems on flight control design, and then worked as a research assistant at the University of Nottingham in the field of occupational ergonomics. Following this, as a research scientist for the Medical Research Council, at the University of Sheffield, I conducted research in social and applied psychology related to advanced technology. Moving to the Netherlands, I worked for Philips in Eindhoven, as part of their industrial design and human factors division, supporting the development and evaluation of everyday consumer products. I returned to the UK to join AT&T Corp, as a senior consultant, mostly working with Bell Labs in New Jersey. Then, with NCR Corp, I helped establish an award-winning innovation lab in London, after which I took on the role of Director of Advanced Technology & Research, NCR Labs, which entailed leading teams across three continents in multiple disciplines. Subsequently, I developed teams in design ethnography, the core in Singapore, and customer consulting teams, with a focus on design and user experience.

My research interests are varied although always centred on people, design and technology innovation. and I am especially keen on multi- and inter-disciplinary collaboration. If you are interested in postgraduate research in these areas, please contact me.

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Research Output

Honesty, social presence, and self-service in retail

Siebenaler, S., Szymkowiak, A., Robertson, P., Johnson, G. I., Law, J. & Fee, K., 3 Apr 2019, In : Interacting with Computers. 31, 2, p. 154–166 13 p.

Research output: Contribution to journalSpecial issue

Open Access
  • 123 Downloads (Pure)

    Social presence and dishonesty in retail

    Siebenaler, S., Szymkowiak, A., Robertson, P., Johnson, G. I., Law, J. & Fee, K., Aug 2018, Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI 2018). Bond, R., Mulvenna, M., Wallace, J. & Black, M. (eds.). Belfast: BCS Learning & Development Ltd., 12 p. (Electronic Workshops in Computing (eWiC)).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
  • 107 Downloads (Pure)

    Designing 'little red sprite': avatar as researcher

    Sie, J., Johnson, G. & Zainuddin, S., 18 Apr 2017, CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All. Tedjasaputra, A. B. & Sari, E. (eds.). Association for Computing Machinery (ACM), p. 20-23 4 p. (ACM International Conference Proceeding Series; vol. Part F129310).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Ethnography of small businesses: cash and technology

    Koh, W-E., Zainuddin, S., Sie, J. & Johnson, G., 18 Apr 2017.

    Research output: Contribution to conferencePaper

  • Social presence and dishonesty: perceptions from security guards

    Siebenaler, S., Szymkowiak, A., Robertson, P., Johnson, G. & Law, J., 2017, HCI in business, government and organizations: Supporting Business - 4th International Conference, HCIBGO 2017 Held as Part of HCI International 2017, Proceedings. Nah, F. F-H. & Tan, C-H. (eds.). Cham: Springer, p. 264-281 18 p. (Lecture Notes in Computer Science; vol. 10294).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
  • 2 Citations (Scopus)
    117 Downloads (Pure)