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Graham Johnson

Professor of Human-Centred Technology

  • 556 Citations
  • 11 h-Index
1985 …2019

Research output per year

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Research Output

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Paper
2017

Ethnography of small businesses: cash and technology

Koh, W-E., Zainuddin, S., Sie, J. & Johnson, G., 18 Apr 2017.

Research output: Contribution to conferencePaper

2016

Documenting consumer banking experience research in China

Sie, J., Johnson, G., Koh, W. E. & Zainuddin, S., 5 Jun 2016. 4 p.

Research output: Contribution to conferencePaper

Open Access
2015

Appearing out of line: maintaining varied identities

Zainuddin, S., Johnson, G. I. & Sie, J., 18 Apr 2015. 4 p.

Research output: Contribution to conferencePaper

Open Access

Awkward shopping: the embarrassing & embarrassed ethnographer

Koh, W. E., Johnson, G., Szymkowiak, A. & Sie, J., 18 Apr 2015. 4 p.

Research output: Contribution to conferencePaper

Open Access
2014

How embarrassing is that? Purchasing sensitive products and the potential for self-service

Szymkowiak, A., Chiang, L-C., Sie, J., Koh, W. E., Loubli, P. & Johnson, G., 22 Jun 2014. 4 p.

Research output: Contribution to conferencePaper

Open Access
File
18 Downloads (Pure)

Understanding money transfer matters: using ethnography to inform initial remittance design ideas

Zainuddin, S., Chiang, L-C., Johnson, G., Sie, J., Koh, W. E. & Goh, L., May 2014. 15 p.

Research output: Contribution to conferencePaper

Open Access
File
12 Downloads (Pure)
2012

Beyond embodiment and social presence: preferences for virtual assistant gender and clothing style

Payne, J. A., Szymkowiak, A., Johnson, G. I., Robertson, P. & Henderson, R., 2012. 12 p.

Research output: Contribution to conferencePaper

Open Access

Virtual assistants and social cues: retail interactions and consumer experience

Payne, J. A., Johnson, G. I. & Szymkowiak, A., Oct 2012. 4 p.

Research output: Contribution to conferencePaper

Open Access
File
6 Downloads (Pure)
2010

An NCR perspective on User Experience (UX) competency

Day, P. N., Johnson, G. I., Rohan, C., Carlisle, M. & Riley, C., 25 Feb 2010. 6 p.

Research output: Contribution to conferencePaper

Open Access
File
12 Downloads (Pure)
2007

Biometric: performance, preference and perceived security

Ward, J., Riley, C. & Johnson, G., 2007.

Research output: Contribution to conferencePaper

Technology diffusion in rural markets: a user-centred approach

Aziz, M. & Johnson, G. I., 4 Sep 2007. 2 p.

Research output: Contribution to conferencePaper

File
10 Downloads (Pure)
2003

ATM’s adoption in developing countries: Déjà vu or not?

De Angeli, A., Coventry, L. & Johnson, G. I., 18 Jun 2003. 6 p.

Research output: Contribution to conferencePaper

Open Access
File
12 Downloads (Pure)

Honest, it’s me! Self-service verification

Coventry, L., De Angeli, A. & Johnson, G., 6 Apr 2003. 4 p.

Research output: Contribution to conferencePaper

Open Access
1999

Financial interfaces with personality

Lynch, P., de Vries, G., Johnson, G. I. & Waller, M., Oct 1999.

Research output: Contribution to conferencePaper

Tracking eye positions during the use of an automatic teller machine (ATM)

Hide, S., Haslegrave, C. M., Hopkinson, N., Robertson, D. & Johnson, G., 1999. 4 p.

Research output: Contribution to conferencePaper

1995

Consumer reactions to speech at the ATM user interface

Johnson, G. I., Mar 1995. 5 p.

Research output: Contribution to conferencePaper