Projects per year
Personal profile
Personal profile
I am Lecturer in Marketing in the Division of Accounting, Business and Management at Abertay University since December 2018.
Previous to Abertay, I earned my PhD and taught Marketing at University of East London in London. In my previous career, I was a marketing consultant and project co-ordinator within the advertising industry.
My research interests include consumer behaviour, consumerism, social/digital media, brand communities and brand relationships.
Teaching
I teach four modules at Abertay:
- MKT102: Marketing
- MKT202: Digital and Social Media Marketing
- MKT401: Strategic Marketing
- MKT402: Customer Relationship Management
I have also taught MKT101: Understanding the Customer.
Research interests
- Social Media Brand Communities
- Consumer Identity
- Consumerism
- Digital Consumer Behaviour
Outreach
Speaker and the main facilitator of the British Academy of Management Workshop - 'Teaching Research Methods to International Students' held at Abertay University on April 4, 2019.
Speaker - Dundee and Angus Chamber of Commerce - Connect Series - Marketing - September 24, 2020.
Leadership, Management and Administrative Roles / Experience
Co-coordinator of the Research Seminars from the School of Business, Law and Social Sciences.
Chair of the Staff Engagement Team of the School of Business, Law and Social Sciences
Publications
CHAPTER PUBLICATIONS
Gbadamosi, A., Fletcher, K.A., Sani, K., Panditharathna, R. and Bamber, D.J. (2021) ‘Exploring the role of religion in consumer decision-making processes: Perspectives on developing nations’, in Gbadamosi, A. and Oniku, A. (eds.) Religion and Consumer Behaviour in Developing Nations. Cheltenham: Edward Elgar Publishing, pp. 76-115.
Gbadamosi, A., Fletcher, K. P., Emmanuel-Stephen, C. and Olotula, I. C. (2017) ‘Consumerism and Consumer: A Focus on Young Consumer’, in Gbadomosi, A. (ed) Young Consumer: A Research Companion, Oxon: Routledge.
Fletcher, K. P. and Stephen, C. M. (2016/18) ‘Social Media Engagement: Reshaping the Consumption Patterns of Generation Y Caribbean and Latin American Consumers’, in Gbadamosi, A. (ed.) Handbook of Research on Consumerism and Buying Behavior in Developing Nations. Pennsylvania: IGI Global, pp. 218-238.
CONFERENCE PRESENTATIONS
Fletcher, K. P. (2020) ‘Hashtag Community: Charting Consumer-Brand Community Evolution through Innovative Netnographic Research’, British Academy of Management Conference, (September, 2020), Conference in the Cloud.
Fletcher, K. P., Emmanuel-Stephen, C, and Olutola, I. (2017) ‘Entrepreneurship, Social Media and Household Consumption among Africa’s Middle Class Families: Perspectives on Creating Viable Emerging Economies’, IAABD Conference, (May 2017), Atlanta, USA.
Fletcher, K. P. (2016) ‘Social Media Brand Communities: Facilitators of Identity Creation and Expression in Generation Y and Beyond’, Social Media: Connected Culture Conference, (May 2016), Prague, Czech Republic.
Fletcher, K. P., Gbadamosi, A. and Nwankwo, S. (2016) ‘Consumer-Generated Radical Marketing: A Business Opportunity in the Digital Age’, Academy of Marketing 2016 Conference on Radical Marketing, (July 2016), Newcastle, U. K.
Fletcher, K. P. (2016) ‘Drivers and consequences of using social media for consumer identity creation’, Affect and Social Media Symposium, University of East London, (March 2016) London, United Kingdom.
Fletcher, K. P. (2016) ‘Social Media and Virtual Communities’ Role in the Consumer Brand Relationship: An Online Investigation into the Development of Consumer-Brand Identification’ Royal Docklands Business School Post Graduate Conference, (May 2016), London, United Kingdom.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Education/Academic qualification
Business, PhD, Social media and virtual communities’ role in the consumer-brand relationship: an online investigation into the development of consumer identity, University of East London
30 Sept 2014 → 19 Jun 2018
Award Date: 5 Feb 2019
Marketing, MSc, International Marketing Management, University of East London
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Collaborations and top research areas from the last five years
Projects
- 2 Active
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LUMEN: Linked User-driven Multidisciplinary Exploration Network
De Paoli, S. (PI), Fletcher, K.-A. (CoI), Marron, D. (CoI) & Morrow, D. (Researcher)
1/01/25 → 31/12/27
Project: Research project
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GRAPHIA: Knowledge Graphs, AI Services and Next Generation Instrumentation for R&D in Social Sciences and Humanities
De Paoli, S. (PI), Fletcher, K.-A. (CoI), Al Hamd, R. (CoI), Gilmour, D. (CoI) & Silver, C. (Researcher)
1/01/25 → 31/12/27
Project: Research project
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Business sustainability adoption by Ghanaian women entrepreneurs
Fletcher, K.-A., Asante, P. & Forbes, S. L., 24 Mar 2025, West African women entrepreneurs in a glocal world. Schuerkens, U. (ed.). London: Routledge, p. 228-250 23 p. (Routledge research in business and economics in Africa).Research output: Chapter in Book/Report/Conference proceeding › Chapter
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Luxury brands in dynamic times
Fletcher, K.-A. & Stephen, C., 11 Mar 2025, Brands, branding, and consumerism: personal and social influences on consumption. Gbadamosi, A. (ed.). Cham: Palgrave Macmillan, p. 311–344 34 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
1 Citation (Scopus) -
Towards human-AI collaborative methods in UX: a qualitative case study for discovery research platforms
Morrow, D., Pehar, F., Silver, C., Fletcher, K.-A. & De Paoli, S., 6 Nov 2025, BCS HCI '25: Proceedings of the 38th International BCS Human-Computer Interaction Conference. Dias, N. V. & Finnegan, D. J. (eds.). Swindon: BCS Learning & Development Ltd., p. 519-529 11 p. (Electronic Workshops in Computing (eWiC)).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open AccessFile13 Downloads (Pure) -
Examining social media live stream’s influence on the consumer decision-making: a thematic analysis
Fletcher, K.-A. & Gbadamosi, A., 1 Sept 2024, In: Electronic Commerce Research. 24, 3, p. 2175–2205 31 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile34 Citations (Scopus)145 Downloads (Pure) -
SDGs and the wine industry: a case study of a Scottish wine business
Forbes, S., Brodie, A. & Fletcher, K.-A., 11 Jul 2024.Research output: Contribution to conference › Paper › peer-review
Open AccessFile93 Downloads (Pure)
Datasets
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Data for: Exploring customer engagement with Instagram influencers, post Covid-19
Rashi, P. (Creator), Fletcher, K.-A. (Contributor) & Oniga, A. (Contributor), Abertay University, 13 Nov 2023
DOI: 10.57995/s23c-f676
Dataset
File -
Data for: Investigating the effects of personalisation in email on student choice
Chauhan, M. (Creator), Fletcher, K. (Contributor) & Oniga, A. (Contributor), Abertay University, 22 Jul 2022
Dataset