A comprehensive view on quality characteristics of the IoT solutions

Miroslav Bures*, Xavier Bellekens, Karel Frajtak, Bestoun S. Ahmed

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)


Categorization of quality characteristics helps in a more effective structuring of the testing process and in the determination of properties, which can be verified in the system under test. In the emerging area of Internet of Things (IoT) systems, several individual attempts have been made to summarize these aspects, but the previous work is rather heterogenic and focuses on specific subareas. Hence, we consolidated the quality characteristics into one unified view, which specifically emphasizes the aspects of security, privacy, reliability, and usability, as these aspects are often quoted as major challenges in the quality of contemporary IoT systems. The consolidated view also covers other areas of system quality, which are relevant for IoT system testing and quality assurance. In the paper, we also discuss relevant synonyms of particular quality characteristics as presented in the literature or being used in the current industry praxis. The consolidated view uses two levels of characteristics to maintain a suitable level of granularity and specificity in the discussed quality characteristics.
Original languageEnglish
Title of host publication3rd EAI International Conference on IoT in Urban Space
EditorsRui José, Kristof Van Laerhoven, Helena Rodrigues
Place of PublicationCham
Number of pages11
ISBN (Electronic)9783030289256
ISBN (Print)9783030289249
Publication statusPublished - 3 Jan 2020
Event3rd EAI International Conference on IoT in Urban Space - Guimarães, Portugal
Duration: 21 Nov 201823 Nov 2018
Conference number: 3rd

Publication series

NameEAI/Springer Innovations in Communication and Computing (EAISICC)
ISSN (Print)2522-8595
ISSN (Electronic)2522-8609


Conference3rd EAI International Conference on IoT in Urban Space
Abbreviated titleUrb-IoT 2018
Internet address


  • Internet of Things
  • Quality characteristics
  • Quality assurance
  • Testing


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