A critical review of the exit-voice-loyalty-neglect literature

limitations, key challenges and directions for future research

Eleni Aravopoulou, Fotios V. Mitsakis, Charles Malone

Research output: Contribution to journalArticle

8 Citations (Scopus)
11 Downloads (Pure)

Abstract

The study of human behaviour holds a prominent role in organizational behavior literature. For almost 45 years, the exit, voice, loyalty and neglect typology has attracted scholars’ interest and has been linked to employee responses towards dissatisfaction and problematic events in the workplace. This paper reviews the literature and identifies and addresses key theoretical and methodological deficiencies that the exit, voice, loyalty and neglect typology faces that have been either ignored or undeveloped. Moreover, by unpicking this typology as currently portrayed in the existing literature, it proposes key challenges that need to be addressed and provides directions for future research.
Original languageEnglish
Pages (from-to)1-10
Number of pages10
JournalInternational Journal of Management
Volume6
Issue number3
Publication statusPublished - 31 Jul 2017

Fingerprint

Neglect
Loyalty
Exit
Human behavior
Employees
Work place
Dissatisfaction
Organizational behaviour

Cite this

@article{102e979dda834294abb7f3839e2372c8,
title = "A critical review of the exit-voice-loyalty-neglect literature: limitations, key challenges and directions for future research",
abstract = "The study of human behaviour holds a prominent role in organizational behavior literature. For almost 45 years, the exit, voice, loyalty and neglect typology has attracted scholars’ interest and has been linked to employee responses towards dissatisfaction and problematic events in the workplace. This paper reviews the literature and identifies and addresses key theoretical and methodological deficiencies that the exit, voice, loyalty and neglect typology faces that have been either ignored or undeveloped. Moreover, by unpicking this typology as currently portrayed in the existing literature, it proposes key challenges that need to be addressed and provides directions for future research.",
author = "Eleni Aravopoulou and Mitsakis, {Fotios V.} and Charles Malone",
year = "2017",
month = "7",
day = "31",
language = "English",
volume = "6",
pages = "1--10",
journal = "International Journal of Management",
issn = "2277-5846",
number = "3",

}

A critical review of the exit-voice-loyalty-neglect literature : limitations, key challenges and directions for future research. / Aravopoulou, Eleni; Mitsakis, Fotios V.; Malone, Charles.

In: International Journal of Management, Vol. 6, No. 3, 31.07.2017, p. 1-10.

Research output: Contribution to journalArticle

TY - JOUR

T1 - A critical review of the exit-voice-loyalty-neglect literature

T2 - limitations, key challenges and directions for future research

AU - Aravopoulou, Eleni

AU - Mitsakis, Fotios V.

AU - Malone, Charles

PY - 2017/7/31

Y1 - 2017/7/31

N2 - The study of human behaviour holds a prominent role in organizational behavior literature. For almost 45 years, the exit, voice, loyalty and neglect typology has attracted scholars’ interest and has been linked to employee responses towards dissatisfaction and problematic events in the workplace. This paper reviews the literature and identifies and addresses key theoretical and methodological deficiencies that the exit, voice, loyalty and neglect typology faces that have been either ignored or undeveloped. Moreover, by unpicking this typology as currently portrayed in the existing literature, it proposes key challenges that need to be addressed and provides directions for future research.

AB - The study of human behaviour holds a prominent role in organizational behavior literature. For almost 45 years, the exit, voice, loyalty and neglect typology has attracted scholars’ interest and has been linked to employee responses towards dissatisfaction and problematic events in the workplace. This paper reviews the literature and identifies and addresses key theoretical and methodological deficiencies that the exit, voice, loyalty and neglect typology faces that have been either ignored or undeveloped. Moreover, by unpicking this typology as currently portrayed in the existing literature, it proposes key challenges that need to be addressed and provides directions for future research.

M3 - Article

VL - 6

SP - 1

EP - 10

JO - International Journal of Management

JF - International Journal of Management

SN - 2277-5846

IS - 3

ER -