A new preventive maintenance strategy for items sold under warranty

Nat Jack, D. N. P. Murthy

    Research output: Contribution to journalArticlepeer-review

    18 Citations (Scopus)

    Abstract

    When products are sold under warranty, the manufacturer incurs additional costs for warranty servicing. Preventive maintenance actions can be used to reduce this cost and these are worthwhile only if the extra cost incurred is less than the reduction achieved. In this paper we propose a new preventive maintenance policy where the parameters are selected optimally to minimize the total warranty servicing cost.
    Original languageEnglish
    Pages (from-to)121-129
    Number of pages9
    JournalIMA Journal of Management Mathematics
    Volume13
    Issue number2
    DOIs
    Publication statusPublished - 2002

    Keywords

    • Warranty
    • Corrective maintenance
    • Preventive maintenance
    • Servicing cost

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