The authors present an insight into the UX role within a large multinational corporation, place the UX role in an historical perspective and describe recent organisational changes that have resulted in this UX role being placed in a central corporate team. Examples are given of the activities undertaken by this group, and the skills needed to accompany core technical knowledge are outlined. The paper concludes with conclusions on how the UX role could be developed.
|Number of pages||6|
|Publication status||Published - 25 Feb 2010|
|Event||UX Competency Framework Workshop - Davidson building, BCS Offices, London, United Kingdom|
Duration: 25 Feb 2010 → 25 Feb 2010
|Conference||UX Competency Framework Workshop|
|Period||25/02/10 → 25/02/10|
- Self-service technology