Abstract
Original language | English |
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Title of host publication | Proceedings of 2018 IFIP 8.11/11.13 Dewald Roode Information Security Workshop |
Editors | Anthony Vance |
Publisher | IFIP Working Group 8.11/11.13 |
Chapter | 5 |
Number of pages | 20 |
Publication status | Published - 30 Jun 2018 |
Event | 2018 Dewald Roode Workshop on Information Systems Security Research - University of Cape Town, Cape Town, South Africa Duration: 14 Jun 2018 → 15 Jun 2018 Conference number: 10 |
Workshop
Workshop | 2018 Dewald Roode Workshop on Information Systems Security Research |
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Country | South Africa |
City | Cape Town |
Period | 14/06/18 → 15/06/18 |
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Are 21st-century citizens grieving for their loss of privacy? / Bott, Gregory J.; Renaud, Karen.
Proceedings of 2018 IFIP 8.11/11.13 Dewald Roode Information Security Workshop. ed. / Anthony Vance. IFIP Working Group 8.11/11.13, 2018.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Are 21st-century citizens grieving for their loss of privacy?
AU - Bott, Gregory J.
AU - Renaud, Karen
PY - 2018/6/30
Y1 - 2018/6/30
N2 - Although much research exists that examines cognitive events leading up to information disclosure, such as risk-benefit analysis and state-based and trait-based attributes, minimal research exists that examines user responses after a direct or indirect breach of privacy. The present study examines 1,004 consumer responses to two different high-profile privacy breaches using sentiment analysis. Our findings indicate that individuals who experience an actual or surrogate privacy breach exhibit similar emotional responses, and that the pattern of responses resembles well-known reactions to other losses. Specifically, we present evidence that users contemplating evidence of a privacy invasion experience and communicate very similar responses as individuals who have lost loved ones, gone through a divorce or who face impending death because of a terminal illness. These responses parallel behavior associated with the Kübler-Ross’s five stages of grief.
AB - Although much research exists that examines cognitive events leading up to information disclosure, such as risk-benefit analysis and state-based and trait-based attributes, minimal research exists that examines user responses after a direct or indirect breach of privacy. The present study examines 1,004 consumer responses to two different high-profile privacy breaches using sentiment analysis. Our findings indicate that individuals who experience an actual or surrogate privacy breach exhibit similar emotional responses, and that the pattern of responses resembles well-known reactions to other losses. Specifically, we present evidence that users contemplating evidence of a privacy invasion experience and communicate very similar responses as individuals who have lost loved ones, gone through a divorce or who face impending death because of a terminal illness. These responses parallel behavior associated with the Kübler-Ross’s five stages of grief.
M3 - Conference contribution
BT - Proceedings of 2018 IFIP 8.11/11.13 Dewald Roode Information Security Workshop
A2 - Vance, Anthony
PB - IFIP Working Group 8.11/11.13
ER -