Assistive technology for older adults: psychological and socio-emotional design requirements

Aimée K. Bright; Lynne Coventry

doi:10.1145/2504335.2504344

Assistive technology for older adults: psychological and socio-emotional design requirements

Aimée K. Bright, Lynne Coventry

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

38 Citations (Scopus)

Abstract

The EU-funded multi-disciplinary DALi (Devices for Assisted Living) project aims to develop a semi-autonomous, intelligent mobility aid for older adults, which supports navigation in crowded and unstructured environments. We demonstrate the necessity to consider hitherto underexplored user-inclusive requirements which address psychological and socio-emotional needs of users. Using a qualitative methodology, including focus groups and interviews, our results showed that the design of the intelligent walker for older adults has to address issues of anticipated or experienced socio-emotional and psychological costs, including self-consciousness, pride, embarrassment, fear of being stigmatised and not wanting to admit a need. We suggest potential design strategies to increase emotional benefits and reduce psychological and emotional costs associated with use of assistive technology, thus facilitating product adoption.

Original language	English
Title of host publication	PETRA '13
Subtitle of host publication	proceedings of the 6th International Conference on PErvasive Technologies Related to Assistive Environments
Place of Publication	New York
Publisher	Association for Computing Machinery (ACM)
Number of pages	4
ISBN (Print)	9781450319737
DOIs	https://doi.org/10.1145/2504335.2504344
Publication status	Published - 29 May 2013
Externally published	Yes
Event	6th ACM International Conference on PErvasive Technologies Related to Assistive Environments - Rhodes, Greece Duration: 29 May 2013 → 31 May 2013 Conference number: 6th

Conference

Conference	6th ACM International Conference on PErvasive Technologies Related to Assistive Environments
Abbreviated title	PETRA 2013
Country/Territory	Greece
City	Rhodes
Period	29/05/13 → 31/05/13

Keywords

Older adults
User-centred design

Access to Document

10.1145/2504335.2504344

Cite this

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title = "Assistive technology for older adults: psychological and socio-emotional design requirements",

abstract = "The EU-funded multi-disciplinary DALi (Devices for Assisted Living) project aims to develop a semi-autonomous, intelligent mobility aid for older adults, which supports navigation in crowded and unstructured environments. We demonstrate the necessity to consider hitherto underexplored user-inclusive requirements which address psychological and socio-emotional needs of users. Using a qualitative methodology, including focus groups and interviews, our results showed that the design of the intelligent walker for older adults has to address issues of anticipated or experienced socio-emotional and psychological costs, including self-consciousness, pride, embarrassment, fear of being stigmatised and not wanting to admit a need. We suggest potential design strategies to increase emotional benefits and reduce psychological and emotional costs associated with use of assistive technology, thus facilitating product adoption.",

author = "Bright, \{Aim{\'e}e K.\} and Lynne Coventry",

year = "2013",

month = may,

day = "29",

doi = "10.1145/2504335.2504344",

language = "English",

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booktitle = "PETRA '13",

publisher = "Association for Computing Machinery (ACM)",

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note = "6th ACM International Conference on PErvasive Technologies Related to Assistive Environments, PETRA 2013 ; Conference date: 29-05-2013 Through 31-05-2013",

}

Bright, AK & Coventry, L 2013, Assistive technology for older adults: psychological and socio-emotional design requirements. in PETRA '13: proceedings of the 6th International Conference on PErvasive Technologies Related to Assistive Environments., 9, Association for Computing Machinery (ACM), New York, 6th ACM International Conference on PErvasive Technologies Related to Assistive Environments, Rhodes, Greece, 29/05/13. https://doi.org/10.1145/2504335.2504344

Assistive technology for older adults: psychological and socio-emotional design requirements. / Bright, Aimée K.; Coventry, Lynne.
PETRA '13: proceedings of the 6th International Conference on PErvasive Technologies Related to Assistive Environments. New York: Association for Computing Machinery (ACM), 2013. 9.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Assistive technology for older adults

T2 - 6th ACM International Conference on PErvasive Technologies Related to Assistive Environments

AU - Bright, Aimée K.

AU - Coventry, Lynne

N1 - Conference code: 6th

PY - 2013/5/29

Y1 - 2013/5/29

N2 - The EU-funded multi-disciplinary DALi (Devices for Assisted Living) project aims to develop a semi-autonomous, intelligent mobility aid for older adults, which supports navigation in crowded and unstructured environments. We demonstrate the necessity to consider hitherto underexplored user-inclusive requirements which address psychological and socio-emotional needs of users. Using a qualitative methodology, including focus groups and interviews, our results showed that the design of the intelligent walker for older adults has to address issues of anticipated or experienced socio-emotional and psychological costs, including self-consciousness, pride, embarrassment, fear of being stigmatised and not wanting to admit a need. We suggest potential design strategies to increase emotional benefits and reduce psychological and emotional costs associated with use of assistive technology, thus facilitating product adoption.

AB - The EU-funded multi-disciplinary DALi (Devices for Assisted Living) project aims to develop a semi-autonomous, intelligent mobility aid for older adults, which supports navigation in crowded and unstructured environments. We demonstrate the necessity to consider hitherto underexplored user-inclusive requirements which address psychological and socio-emotional needs of users. Using a qualitative methodology, including focus groups and interviews, our results showed that the design of the intelligent walker for older adults has to address issues of anticipated or experienced socio-emotional and psychological costs, including self-consciousness, pride, embarrassment, fear of being stigmatised and not wanting to admit a need. We suggest potential design strategies to increase emotional benefits and reduce psychological and emotional costs associated with use of assistive technology, thus facilitating product adoption.

U2 - 10.1145/2504335.2504344

DO - 10.1145/2504335.2504344

M3 - Conference contribution

AN - SCOPUS:84888223989

SN - 9781450319737

BT - PETRA '13

PB - Association for Computing Machinery (ACM)

CY - New York

Y2 - 29 May 2013 through 31 May 2013

ER -

Assistive technology for older adults: psychological and socio-emotional design requirements

Abstract

Conference

Keywords

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