Designing for users rather than with users is still a common practice in technology design and innovation as opposed to taking them on board in the process. Design for inclusion aims to define and understand end-users, their needs, context of use, and, by doing so, ensure that end-users are catered for and included, while the results are geared towards universality of use. We describe the central role of end-user and designer participation, immersion and perspective to build user-driven solutions. These approaches provided a critical understanding of the counterpart role. Designer(s) could understand what the user’s needs were, experience physical impairments, and see from other’s perspective the interaction with the environment. Users could understand challenges of designing for physical impairments, build a sense of ownership with technology and explore it from a creative perspective. The understanding of the peer’s role (user and designer), needs and perspective enhanced user participation and inclusion.
|Title of host publication||Advances in Design for Inclusion|
|Subtitle of host publication||Proceedings of the AHFE 2016 International Conference on Design for Inclusion|
|Place of Publication||Chambray|
|Number of pages||13|
|Publication status||Published - 8 Jul 2016|
|Name|| Advances in Intelligent Systems and Computing|