Building bridges between user and designer: co-creation, immersion and perspective taking

Santiago Martinez*, John Isaacs, Fabiola Fernandez-Gutierrez, Daniel Gilmour, Ken Scott-Brown

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    7 Citations (Scopus)


    Designing for users rather than with users is still a common practice in technology design and innovation as opposed to taking them on board in the process. Design for inclusion aims to define and understand end-users, their needs, context of use, and, by doing so, ensure that end-users are catered for and included, while the results are geared towards universality of use. We describe the central role of end-user and designer participation, immersion and perspective to build user-driven solutions. These approaches provided a critical understanding of the counterpart role. Designer(s) could understand what the user’s needs were, experience physical impairments, and see from other’s perspective the interaction with the environment. Users could understand challenges of designing for physical impairments, build a sense of ownership with technology and explore it from a creative perspective. The understanding of the peer’s role (user and designer), needs and perspective enhanced user participation and inclusion.
    Original languageEnglish
    Title of host publicationAdvances in Design for Inclusion
    Subtitle of host publicationProceedings of the AHFE 2016 International Conference on Design for Inclusion
    Place of PublicationChambray
    Pages 117-129
    Number of pages13
    ISBN (Electronic)9783319419626
    ISBN (Print)9783319419619
    Publication statusPublished - 8 Jul 2016

    Publication series

    Name Advances in Intelligent Systems and Computing
    ISSN (Print)2194-5357


    • Design for inclusion
    • Co-design
    • Immersion
    • Perspective taking


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