Abstract
Individuals have differing levels of information privacy concern, formed by their expectations and the confidence they have that organisations meet this in practice. Variance in privacy laws and national factors may also play a role. This study analyses individuals’ information privacy expectation and confidence across two nations, the United Kingdom and South Africa, through a survey of 1463 respondents. The findings indicate that the expectation for privacy in both countries are very high. However, numerous significant differences exist between expectations and confidence when examining privacy principles. The overall results for both countries show that there is a gap in terms of the privacy expectations of respondents compared to the confidence they have in whether organisations are meeting their expectations. Governments, regulators, and organisations with an online presence need to consider individuals’ expectations and ensure that controls that meet regulatory requirements, as well as expectations, are in place.
Original language | English |
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Title of host publication | Human Aspects of Information Security and Assurance |
Subtitle of host publication | 14th IFIP WG 11.12 International Symposium, HAISA 2020, Mytilene, Lesbos, Greece, July 8–10, 2020, Proceedings |
Editors | Nathan Clarke, Steven Furnell |
Place of Publication | Cham |
Publisher | Springer |
Pages | 16-29 |
Number of pages | 14 |
ISBN (Electronic) | 9783030574048 |
ISBN (Print) | 9783030574031 |
DOIs | |
Publication status | Published - 21 Aug 2020 |
Event | 14th International Symposium on Human Aspects of Information Security & Assurance - Online/Virtual, Mytilene, Greece Duration: 8 Jul 2020 → 10 Jul 2020 Conference number: 14th https://www.haisa.org/?page=home |
Publication series
Name | IFIP Advances in Information and Communication Technology (IFIPAICT) |
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Publisher | Springer |
Volume | 593 |
ISSN (Print) | 1868-4238 |
ISSN (Electronic) | 1868-422X |
Conference
Conference | 14th International Symposium on Human Aspects of Information Security & Assurance |
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Abbreviated title | HAISA 2020 |
Country | Greece |
City | Mytilene |
Period | 8/07/20 → 10/07/20 |
Internet address |