Countering design exclusion: bridging the gap between usability and accessibility

Simeon Keates, P. John Clarkson

Research output: Contribution to journalArticle

  • 11 Citations

Abstract

It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end users functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.
Original languageEnglish
Pages (from-to)215-225
Number of pages11
JournalUniversal Access in the Information Society
Volume2
Issue number3
DOIs
StatePublished - Oct 2003

Cite this

Keates, Simeon; Clarkson, P. John / Countering design exclusion : bridging the gap between usability and accessibility.

In: Universal Access in the Information Society, Vol. 2, No. 3, 10.2003, p. 215-225.

Research output: Contribution to journalArticle

@article{cbf36030069a4edbad1765fae67b3f3b,
title = "Countering design exclusion: bridging the gap between usability and accessibility",
abstract = "It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end users functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.",
author = "Simeon Keates and Clarkson, {P. John}",
year = "2003",
month = "10",
doi = "10.1007/s10209-003-0059-5",
volume = "2",
pages = "215--225",
journal = "Universal Access in the Information Society",
issn = "1615-5289",
publisher = "Springer Verlag",
number = "3",

}

Countering design exclusion : bridging the gap between usability and accessibility. / Keates, Simeon; Clarkson, P. John.

In: Universal Access in the Information Society, Vol. 2, No. 3, 10.2003, p. 215-225.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Countering design exclusion

T2 - Universal Access in the Information Society

AU - Keates,Simeon

AU - Clarkson,P. John

PY - 2003/10

Y1 - 2003/10

N2 - It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end users functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.

AB - It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end users functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.

U2 - 10.1007/s10209-003-0059-5

DO - 10.1007/s10209-003-0059-5

M3 - Article

VL - 2

SP - 215

EP - 225

JO - Universal Access in the Information Society

JF - Universal Access in the Information Society

SN - 1615-5289

IS - 3

ER -