Dealing with high talent turnover through talent engagement strategies: a study of the hotel sector in Thailand

Rudsada Kaewsaeng-on*, Mohamed Branine, Sinini Vundla , Prachuab Tongsri, Saqib Mehmood

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    1 Citation (Scopus)
    308 Downloads (Pure)

    Abstract

    The hotel sector faces high team member turnover, incredibly talented workers who can contribute to outstanding performance and levelling world-class standards. Hotels need strategies to engage their talent effectively to maintain competitiveness. This paper used qualitative research, of which (38) semi-structured interviews were accompanied by key informants at the management level and supplemented by documentation and observation. The research revealed that effective talent engagement is linked directly to the well-known theory of effective talent management. Thus, the national culture influences talent engagement strategies. Within Thai culture, managers act as ‘parents’ and build strong interpersonal relationships.
    Original languageEnglish
    Pages (from-to)1668-1678
    Number of pages11
    JournalTEM Journal
    Volume10
    Issue number4
    Early online date26 Nov 2021
    DOIs
    Publication statusPublished - 26 Nov 2021

    Keywords

    • Talent management
    • Talent appointment
    • Talent holding
    • Hospitality management
    • Hotel
    • Thailand

    Fingerprint

    Dive into the research topics of 'Dealing with high talent turnover through talent engagement strategies: a study of the hotel sector in Thailand'. Together they form a unique fingerprint.

    Cite this