TY - JOUR
T1 - Design for participation
T2 - providing access to e-information for older adults
AU - Keates, Simeon
AU - Clarkson, P. John
AU - Robinson, Peter
PY - 2004/6
Y1 - 2004/6
N2 - Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.
AB - Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.
U2 - 10.1007/s10209-004-0093-y
DO - 10.1007/s10209-004-0093-y
M3 - Article
VL - 3
SP - 149
EP - 163
JO - Universal Access in the Information Society
JF - Universal Access in the Information Society
SN - 1615-5289
IS - 2
ER -