Design for participation: providing access to e-information for older adults

Simeon Keates; P. John Clarkson; Peter Robinson

doi:10.1007/s10209-004-0093-y

Design for participation: providing access to e-information for older adults

Simeon Keates
, P. John Clarkson
, Peter Robinson

Research output: Contribution to journal › Article › peer-review

Abstract

Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.

Original language	English
Pages (from-to)	149-163
Number of pages	15
Journal	Universal Access in the Information Society
Volume	3
Issue number	2
DOIs	https://doi.org/10.1007/s10209-004-0093-y
Publication status	Published - Jun 2004
Externally published	Yes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Digital divide
Inclusive design
Information access
Kiosks
Participation

Access to Document

10.1007/s10209-004-0093-y

Cite this

@article{4d15fdf2c78f43659f5326c1eb8ddd60,

title = "Design for participation: providing access to e-information for older adults",

abstract = "Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.",

author = "Simeon Keates and Clarkson, \{P. John\} and Peter Robinson",

year = "2004",

month = jun,

doi = "10.1007/s10209-004-0093-y",

language = "English",

volume = "3",

pages = "149--163",

journal = "Universal Access in the Information Society",

issn = "1615-5289",

publisher = "Springer Verlag",

number = "2",

}

TY - JOUR

T1 - Design for participation

T2 - providing access to e-information for older adults

AU - Keates, Simeon

AU - Clarkson, P. John

AU - Robinson, Peter

PY - 2004/6

Y1 - 2004/6

N2 - Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.

AB - Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.

U2 - 10.1007/s10209-004-0093-y

DO - 10.1007/s10209-004-0093-y

M3 - Article

SN - 1615-5289

VL - 3

SP - 149

EP - 163

JO - Universal Access in the Information Society

JF - Universal Access in the Information Society

IS - 2

ER -

Design for participation: providing access to e-information for older adults

Abstract

UN SDGs

Keywords

Access to Document

Fingerprint

Cite this