Designing authentication with seniors in mind

Karen Renaud; Kenneth C. Scott-Brown; Andrea Szymkowiak

Designing authentication with seniors in mind

Karen Renaud, Kenneth C. Scott-Brown, Andrea Szymkowiak

Department of Cybersecurity and Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

343 Downloads (Pure)

Abstract

Developers typically adopt perceived best practice, and in the case of authentication this means password security. However, given the wide range of technical solutions available and the diverse needs and limitations of older users, we suggest that the default adoption of electronic “username and password” authentication may not be 'best practice' or even good practice. This paper highlights some challenges faced by three seniors, each of whom has multiple age- related disabilities and concomitant life challenges. The result is that they cannot authenticate themselves when they need to access their devices and accounts. We conclude by suggesting a number of research directions calculated to address some of these challenges and promote inclusive design and allow for diverse user authentication.

Original language	English
Title of host publication	Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain
Number of pages	7
Publication status	Published - 30 Sept 2018
Event	20th International Conference on Human-Computer Interaction with Mobile Devices and Services: Beyond mobile: the next 20 years - Campus Ciutadella, Universitat Pompeu Fabra (UPF), Barcelona, Spain Duration: 3 Sept 2018 → 6 Sept 2018 Conference number: 20 https://mobilehci.acm.org/2018/ (Conference website) https://csalsa.gitlab.io/mobilehciageing/index.html (Mobile Privacy and Security for an Ageing Population: Workshop at MobileHCI 2018: September 3 Barcelona, Spain)

Conference

Conference	20th International Conference on Human-Computer Interaction with Mobile Devices and Services
Abbreviated title	MobileHCI 2018
Country/Territory	Spain
City	Barcelona
Period	3/09/18 → 6/09/18
Internet address	https://mobilehci.acm.org/2018/ (Conference website) https://csalsa.gitlab.io/mobilehciageing/index.html (Mobile Privacy and Security for an Ageing Population: Workshop at MobileHCI 2018: September 3 Barcelona, Spain)

Keywords

Authentication
Seniors
Accessibility

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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Renaud_DesigningAuthenticationWithSeniorsInMind_Author_2018Accepted author manuscript, 1.38 MB

Cite this

Renaud, K., Scott-Brown, K. C., & Szymkowiak, A. (2018). Designing authentication with seniors in mind. In Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain https://csalsa.gitlab.io/mobilehciageing/papers/Renaud.pdf

@inproceedings{336851c47f57462bb1fc164be062d084,

title = "Designing authentication with seniors in mind",

abstract = "Developers typically adopt perceived best practice, and in the case of authentication this means password security. However, given the wide range of technical solutions available and the diverse needs and limitations of older users, we suggest that the default adoption of electronic “username and password” authentication may not be 'best practice' or even good practice. This paper highlights some challenges faced by three seniors, each of whom has multiple age- related disabilities and concomitant life challenges. The result is that they cannot authenticate themselves when they need to access their devices and accounts. We conclude by suggesting a number of research directions calculated to address some of these challenges and promote inclusive design and allow for diverse user authentication.",

author = "Karen Renaud and Scott-Brown, {Kenneth C.} and Andrea Szymkowiak",

year = "2018",

month = sep,

day = "30",

language = "English",

booktitle = "Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain",

note = "20th International Conference on Human-Computer Interaction with Mobile Devices and Services : Beyond mobile: the next 20 years, MobileHCI 2018 ; Conference date: 03-09-2018 Through 06-09-2018",

url = "https://mobilehci.acm.org/2018/, https://csalsa.gitlab.io/mobilehciageing/index.html",

}

Renaud, K, Scott-Brown, KC & Szymkowiak, A 2018, Designing authentication with seniors in mind. in Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain. 20th International Conference on Human-Computer Interaction with Mobile Devices and Services, Barcelona, Spain, 3/09/18. <https://csalsa.gitlab.io/mobilehciageing/papers/Renaud.pdf>

Designing authentication with seniors in mind. / Renaud, Karen; Scott-Brown, Kenneth C.; Szymkowiak, Andrea.
Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain. 2018.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Designing authentication with seniors in mind

AU - Renaud, Karen

AU - Scott-Brown, Kenneth C.

AU - Szymkowiak, Andrea

N1 - Conference code: 20

PY - 2018/9/30

Y1 - 2018/9/30

N2 - Developers typically adopt perceived best practice, and in the case of authentication this means password security. However, given the wide range of technical solutions available and the diverse needs and limitations of older users, we suggest that the default adoption of electronic “username and password” authentication may not be 'best practice' or even good practice. This paper highlights some challenges faced by three seniors, each of whom has multiple age- related disabilities and concomitant life challenges. The result is that they cannot authenticate themselves when they need to access their devices and accounts. We conclude by suggesting a number of research directions calculated to address some of these challenges and promote inclusive design and allow for diverse user authentication.

AB - Developers typically adopt perceived best practice, and in the case of authentication this means password security. However, given the wide range of technical solutions available and the diverse needs and limitations of older users, we suggest that the default adoption of electronic “username and password” authentication may not be 'best practice' or even good practice. This paper highlights some challenges faced by three seniors, each of whom has multiple age- related disabilities and concomitant life challenges. The result is that they cannot authenticate themselves when they need to access their devices and accounts. We conclude by suggesting a number of research directions calculated to address some of these challenges and promote inclusive design and allow for diverse user authentication.

M3 - Conference contribution

BT - Proceedings of the Mobile Privacy and Security for an Ageing Population workshop at the 20th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) 2018, Barcelona, Spain

T2 - 20th International Conference on Human-Computer Interaction with Mobile Devices and Services

Y2 - 3 September 2018 through 6 September 2018

ER -

Designing authentication with seniors in mind

Abstract

Conference

Keywords

UN SDGs

Access to Document

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