Abstract
There has been growing concern about privacy and security risks towards electronic-government (e-government) services adoption. Though there are positive results of e- government, there are still other contestable challenges that hamper success of e-government services. While many of the challenges have received considerable attention, there is still little to no firm research on others such as privacy and security risks, effects of infrastructure both in urban and rural settings. Other concerns that have received little consideration are how for instance; e-government serves as a function of perceived usefulness, ease of use, perceived benefit, as well as cultural dimensions and demographic constructs in South Africa. Guided by technology acceptance model, privacy calculus, Hofstede cultural theory and institutional logic theory, the current research sought to examine determinants of e- government use in developing countries. Anchored upon the aforementioned theories and background, the current study proposed three recommendations as potential value chain, derived from e-government service in response to citizens (end- user) support, government and community of stakeholders.
Original language | English |
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Title of host publication | Conference proceedings |
Subtitle of host publication | Next Generation Computing Applications 2019, NextComp 2019, 19-21 September 2019 Mauritius |
Publisher | IEEE |
Number of pages | 7 |
ISBN (Electronic) | 9781728114606, 9781728114590 |
ISBN (Print) | 9781728114613 |
DOIs | |
Publication status | Published - 28 Oct 2019 |
Externally published | Yes |
Event | 2nd International Conference on Next Generation Computing Applications - The Ravenala Attitude, Balaclava, Mauritius, Mauritius Duration: 19 Sep 2019 → 21 Sep 2019 Conference number: 2nd https://www.nextcomp.org/ |
Conference
Conference | 2nd International Conference on Next Generation Computing Applications |
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Abbreviated title | NextComp 2019 |
Country/Territory | Mauritius |
City | Mauritius |
Period | 19/09/19 → 21/09/19 |
Internet address |
Keywords
- E-government
- South Africa
- Citizens
- Influencers