Determining key factors that lead to the adoption of password managers

Raymond Maclean, Jacques Ophoff

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

Passwords form part of our daily routine and even though there are alternative authentication mechanisms, such as biometrics, passwords stubbornly persist. Passwords have been around for the last few decades, but also the various problems associated with users trying to create passwords that are strong and secure. Users are faced with a cognitive burden in managing passwords which often leads to poor password practices or users recycling passwords across various accounts. While there is no anticipated end to the use of passwords, scholars have identified that passwords need to be better supported - one such method is using a password manager. There is a wealth of technical research relating to password managers, which has led to drastic improvements and the maturing of the technology. However, there is a little research on why people would choose to adopt password managers. To explore these factors, this research uses an adapted version of the Unified Theory of Acceptance and Use of Technology (UTAUT2) that includes trust as an additional construct. Using empirical data, the results of the study show that performance expectancy, habit, and trust are key factors in the intention to adopt a password manager.

Original languageEnglish
Title of host publication2018 International Conference on Intelligent and Innovative Computing Applications, ICONIC 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Number of pages7
ISBN (Electronic)9781538664773, 9781538664766
ISBN (Print)9781538664780
DOIs
Publication statusPublished - 7 Jan 2019
Externally publishedYes
Event2018 International Conference on Intelligent and Innovative Computing Applications - Holiday Inn, Plaine Magnien, Mauritius
Duration: 6 Dec 20187 Dec 2018
http://mauricon.org/2018/

Conference

Conference2018 International Conference on Intelligent and Innovative Computing Applications
Abbreviated titleICONIC 2018
CountryMauritius
CityPlaine Magnien
Period6/12/187/12/18
Internet address

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Cite this

Maclean, R., & Ophoff, J. (2019). Determining key factors that lead to the adoption of password managers. In 2018 International Conference on Intelligent and Innovative Computing Applications, ICONIC 2018 [8601223] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICONIC.2018.8601223