Abstract
Confidence tricksters have always defrauded the unwary. The computer era has merely extended their range and made it possible for them to target anyone in the world who has an email address. Nowadays, they send phishing messages that are specially crafted to deceive. Improving user awareness has the potential to reduce their effectiveness. We have previously developed and empirically-validated phishing awareness programmes. Our programmes are specifically designed to neutralize common phish-related misconceptions and teach people how to detect phishes. Many companies and individuals are already using our programmes, but a persistent niggle has been the amount of time required to complete the awareness programme. This paper reports on how we responded by developing and evaluating a condensed phishing awareness video that delivered phishing awareness more efficiently. Having watched our video, participants in our evaluation were able to detect phishing messages significantly more reliably right after watching the video (compared to before watching the video). This ability was also demonstrated after a retention period of eight weeks after first watching the video.
Original language | English |
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Title of host publication | Trust, Privacy and Security in Digital Business |
Subtitle of host publication | 15th International Conference, TrustBus 2018, Regensburg, Germany, September 5–6, 2018, Proceedings |
Editors | Steven Furnell, Haralambos Mouratidis, Günther Pernul |
Place of Publication | Cham |
Publisher | Springer |
Pages | 119-134 |
Number of pages | 15 |
ISBN (Electronic) | 9783319983851 |
ISBN (Print) | 9783319983844, 3319983849 |
DOIs | |
Publication status | Published - 27 Jul 2018 |
Event | 15th International Conference on Trust, Privacy and Security in Digital Business - University of Regensburg, Regensburg, Germany Duration: 5 Sep 2018 → 6 Sep 2018 Conference number: 15 |
Publication series
Name | Lecture Notes in Computer Science |
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Publisher | Springer |
Volume | 11033 |
ISSN (Print) | 0302-9743 |
ISSN (Electronic) | 1611-3349 |
Conference
Conference | 15th International Conference on Trust, Privacy and Security in Digital Business |
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Abbreviated title | TrustBus 2018 |
Country/Territory | Germany |
City | Regensburg |
Period | 5/09/18 → 6/09/18 |
Keywords
- Phishing awareness
- User study
- Retention study