Emotional intelligence in interactive systems

Antonella De Angeli, Graham I. Johnson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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In this paper, we introduce the Emotional Intelligence Framework, EIF (Salovey et al., 2000) in order to evaluate the state of the art of emotionally adept technology. Our belief is that the EIF can usefully guide further development of affective computing, as it encompasses more than a focus upon superficial sensor-level interaction.
Original languageEnglish
Title of host publicationDesign and emotion
Subtitle of host publicationthe experience of everyday things
EditorsDeana McDonagh, Paul Hekkert, Jeroen van Erp, Diane Gyi
Place of PublicationLondon
PublisherCRC Press
Number of pages6
ISBN (Electronic)9780429211898
ISBN (Print)9780415303637, 9780367394905
Publication statusPublished - 24 Oct 2003
Externally publishedYes
Event3rd International Conference on Design & Emotion 2002 - Loughborough University, Loughborough, United Kingdom
Duration: 1 Jul 20023 Jul 2002
Conference number: 3rd


Conference3rd International Conference on Design & Emotion 2002
Country/TerritoryUnited Kingdom


  • Human-computer interaction
  • Affective computing


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