Gauging the unemployed's perceptions of online consent forms

Paul van Schaik, Karen V. Renaud

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

Background: Online users are presented with consent forms when they create accounts on new websites. Such forms request consent to collect, store and process the web user's personal data. Forms vary, displaying a range of statements to persuade people to grant such consent. 

Aim: In this paper, we report on a study we carried out to gauge unemployed users' opinions of such forms. 

Methods: We commenced by reviewing the literature on consent forms and deriving several statements about consent forms that unemployed people could either agree or disagree with. We then used Q-methodology to gauge agreement with these statements. 

Results: Unemployed people care about their data but feel pressured to consent to giving their data away when confronted with these kinds of forms. 

Conclusions: A redesign of consent forms is required, because, in their current state, online users - especially the unemployed - are not granting informed consent for the collection, storage and processing of their data.

Original languageEnglish
Title of host publicationProceedings of the 57th Annual Hawaii International Conference on System Sciences, HICSS 2024
EditorsTung X. Bui
Place of PublicationHonolulu
PublisherUniversity of Hawaii at Manoa
Pages4764-4773
Number of pages10
ISBN (Electronic)9780998133171
Publication statusPublished - 3 Jan 2024
Event57th Annual Hawaii International Conference on System Sciences - Hilton Hawaiian Village Waikiki Beach Resort, Honolulu, United States
Duration: 3 Jan 20246 Jan 2024
Conference number: 57th

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
PublisherUniversity of Hawaii at Manoa
ISSN (Electronic)2572-6862

Conference

Conference57th Annual Hawaii International Conference on System Sciences
Abbreviated titleHICSS 2024
Country/TerritoryUnited States
CityHonolulu
Period3/01/246/01/24

Keywords

  • Online consent
  • Needs
  • Q-methodology
  • Unemployed

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