Honest, it’s me! Self-service verification

Lynne Coventry*, Antonella De Angeli, Graham Johnson

*Corresponding author for this work

Research output: Contribution to conferencePaper


At NCR we have been involved with tracking and evaluating different biometric technologies for a number of years. We have adopted a pluralistic approach evaluating from both a technology and user perspective. Multiple evaluation techniques have also been used. Some of our findings and implementation implications have been summarised in this paper, from the consumers’ perspective. We cover the issues of selecting a biometric, enrolment, consumer fears and ultimately consumer acceptance.
Original languageEnglish
Number of pages4
Publication statusPublished - 6 Apr 2003
Externally publishedYes
EventWorkshop on Human-Computer Interaction and Security Systems: part of CHI2003 - Fort Lauderdale, United States
Duration: 6 Apr 20036 Apr 2003


WorkshopWorkshop on Human-Computer Interaction and Security Systems
Country/TerritoryUnited States
CityFort Lauderdale
Internet address


  • Biometrics
  • Verification
  • Usability


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