How to make privacy policies both GDPR-compliant and usable

Karen Renaud; Lynsay Shepherd

doi:10.1109/CyberSA.2018.8551442

How to make privacy policies both GDPR-compliant and usable

Karen Renaud, Lynsay Shepherd

SDI - Cyber Security

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

7 Citations (Scopus)

390 Downloads (Pure)

Abstract

It is important for organisations to ensure that their privacy policies are General Data Protection Regulation (GDPR) compliant, and this has to be done by the May 2018 deadline. However, it is also important for these policies to be designed with the needs of the human recipient in mind. We carried out an investigation to find out how best to achieve this.
We commenced by synthesising the GDPR requirements into a checklist-type format. We then derived a list of usability design guidelines for privacy notifications from the research literature. We augmented the recommendations with other findings reported in the research literature, in order to confirm the guidelines. We conclude by providing a usable and GDPR-compliant privacy policy template for the benefit of policy writers.

Original language	English
Title of host publication	2018 International Conference on Cyber Situational Awareness, Data Analytics and Assessment (CyberSA)
Publisher	IEEE
Number of pages	8
DOIs	https://doi.org/10.1109/CyberSA.2018.8551442
Publication status	Published - 29 Nov 2018
Event	Cyber Science 2018: Security, Safety and Survivability in an era of constant, contemporary and complex Physical and Cyber Attacks - Grand Central Hotel, Glasgow, United Kingdom Duration: 11 Jun 2018 → 12 Jun 2018

Conference

Conference	Cyber Science 2018
Abbreviated title	Cyber SA
Country	United Kingdom
City	Glasgow
Period	11/06/18 → 12/06/18

Access to Document

10.1109/CyberSA.2018.8551442

Shepherd_HowToMakePrivacyPoliciesBothGDPR-CompliantAndUsable_Author_2018Accepted author manuscript, 3.12 MB

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Cite this

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abstract = "It is important for organisations to ensure that their privacy policies are General Data Protection Regulation (GDPR) compliant, and this has to be done by the May 2018 deadline. However, it is also important for these policies to be designed with the needs of the human recipient in mind. We carried out an investigation to find out how best to achieve this.We commenced by synthesising the GDPR requirements into a checklist-type format. We then derived a list of usability design guidelines for privacy notifications from the research literature. We augmented the recommendations with other findings reported in the research literature, in order to confirm the guidelines. We conclude by providing a usable and GDPR-compliant privacy policy template for the benefit of policy writers.",

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