Abstract
The present research aims at two aspects: firstly to examine the effect of organizational silence (OS) on organizational citizenship behavior (OCB) and secondly to examine procedural justice as a moderator on the relationship between organizational silence and OCB. Results are generated with the help of purposive sample of 250 employees of various services companies of Pakistan using structural equation modeling (AMOS). The findings reveal that organizational silence had negative effect on the organization citizenship behavior while procedural justice moderates this association.
| Original language | English |
|---|---|
| Article number | 296 |
| Pages (from-to) | 846-850 |
| Number of pages | 5 |
| Journal | Journal of Economics, Business and Management |
| Volume | 3 |
| Issue number | 9 |
| DOIs | |
| Publication status | Published - 1 Sept 2015 |
| Externally published | Yes |
Keywords
- Organizational citizenship behavior
- Organizational silence
- Procedural justice