Instruction, feedback and biometrics: the user interface for fingerprint authentication systems

Chris Riley*, Graham Johnson, Heather McCracken, Ahmed Al-Saffar

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.

Original languageEnglish
Title of host publicationHuman-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings
EditorsTom Gross, Jan Gulliksen, Paula Kotzé, Lars Oestreicher, Philippe Palanque, Raquel Raquel Oliveira Prates, Marco Winckler
PublisherSpringer
Pages293-305
Number of pages13
EditionPART 2
ISBN (Electronic)9783642036583
ISBN (Print)3642036570, 9783642036576
DOIs
Publication statusPublished - 6 Oct 2009
Externally publishedYes
Event12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009 - Uppsala, Sweden
Duration: 24 Aug 200928 Aug 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume5727 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009
CountrySweden
CityUppsala
Period24/08/0928/08/09

Fingerprint

Biometrics
Authentication
User interfaces
Feedback
Personal computing
Physiology
Systems analysis

Cite this

Riley, C., Johnson, G., McCracken, H., & Al-Saffar, A. (2009). Instruction, feedback and biometrics: the user interface for fingerprint authentication systems. In T. Gross, J. Gulliksen, P. Kotzé, L. Oestreicher, P. Palanque, R. Raquel Oliveira Prates, & M. Winckler (Eds.), Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings (PART 2 ed., pp. 293-305). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5727 LNCS, No. PART 2). Springer. https://doi.org/10.1007/978-3-642-03658-3_35
Riley, Chris ; Johnson, Graham ; McCracken, Heather ; Al-Saffar, Ahmed. / Instruction, feedback and biometrics : the user interface for fingerprint authentication systems. Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings. editor / Tom Gross ; Jan Gulliksen ; Paula Kotzé ; Lars Oestreicher ; Philippe Palanque ; Raquel Raquel Oliveira Prates ; Marco Winckler. PART 2. ed. Springer, 2009. pp. 293-305 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).
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Riley, C, Johnson, G, McCracken, H & Al-Saffar, A 2009, Instruction, feedback and biometrics: the user interface for fingerprint authentication systems. in T Gross, J Gulliksen, P Kotzé, L Oestreicher, P Palanque, R Raquel Oliveira Prates & M Winckler (eds), Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings. PART 2 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 5727 LNCS, Springer, pp. 293-305, 12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009, Uppsala, Sweden, 24/08/09. https://doi.org/10.1007/978-3-642-03658-3_35

Instruction, feedback and biometrics : the user interface for fingerprint authentication systems. / Riley, Chris; Johnson, Graham; McCracken, Heather; Al-Saffar, Ahmed.

Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings. ed. / Tom Gross; Jan Gulliksen; Paula Kotzé; Lars Oestreicher; Philippe Palanque; Raquel Raquel Oliveira Prates; Marco Winckler. PART 2. ed. Springer, 2009. p. 293-305 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5727 LNCS, No. PART 2).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Instruction, feedback and biometrics

T2 - the user interface for fingerprint authentication systems

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AU - Johnson, Graham

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AU - Al-Saffar, Ahmed

PY - 2009/10/6

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N2 - Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.

AB - Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.

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SN - 9783642036576

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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A2 - Gulliksen, Jan

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PB - Springer

ER -

Riley C, Johnson G, McCracken H, Al-Saffar A. Instruction, feedback and biometrics: the user interface for fingerprint authentication systems. In Gross T, Gulliksen J, Kotzé P, Oestreicher L, Palanque P, Raquel Oliveira Prates R, Winckler M, editors, Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings. PART 2 ed. Springer. 2009. p. 293-305. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). https://doi.org/10.1007/978-3-642-03658-3_35