TY - GEN
T1 - Instruction, feedback and biometrics
T2 - 12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009
AU - Riley, Chris
AU - Johnson, Graham
AU - McCracken, Heather
AU - Al-Saffar, Ahmed
PY - 2009/8/6
Y1 - 2009/8/6
N2 - Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.
AB - Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.
U2 - 10.1007/978-3-642-03658-3_35
DO - 10.1007/978-3-642-03658-3_35
M3 - Conference contribution
AN - SCOPUS:70349581939
SN - 3642036570
SN - 9783642036576
T3 - Lecture Notes in Computer Science
SP - 293
EP - 305
BT - Human-Computer Interaction - INTERACT 2009
A2 - Gross, Tom
A2 - Gulliksen, Jan
A2 - Kotzé, Paula
A2 - Oestreicher, Lars
A2 - Palanque, Philippe
A2 - Raquel Oliveira Prates, Raquel
A2 - Winckler, Marco
PB - Springer
CY - Berlin
Y2 - 24 August 2009 through 28 August 2009
ER -
