Abstract
| Original language | English |
|---|---|
| Title of host publication | 'Ergonomics giving quality to life' |
| Subtitle of host publication | proceedings of the Ergonomics Society's 1988 Annual Conference, Manchester, England, 11-15 April 1988 |
| Editors | E.D. Megaw |
| Place of Publication | London |
| Publisher | Taylor & Francis |
| Pages | 426-431 |
| Number of pages | 6 |
| ISBN (Print) | 9780850664102, 0850664101 |
| Publication status | Published - 1988 |
| Externally published | Yes |
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Introducing word processing to novice users : a study of 'procedural' and 'conceptual' approaches. / Sasse, Martina Angela; Johnson, Graham I.; Briggs, Pamela.
'Ergonomics giving quality to life': proceedings of the Ergonomics Society's 1988 Annual Conference, Manchester, England, 11-15 April 1988. ed. / E.D. Megaw. London : Taylor & Francis, 1988. p. 426-431.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Introducing word processing to novice users
T2 - a study of 'procedural' and 'conceptual' approaches
AU - Sasse, Martina Angela
AU - Johnson, Graham I.
AU - Briggs, Pamela
PY - 1988
Y1 - 1988
N2 - An experimental study of word processor (WP) tutoring is described. Conceptual ('top-down') and procedural ('bottom-up') tutoring approaches were evaluated. These different approaches were compared with respect to time spent on training and performance tasks and verbal protocol data. Users' errors were also analysed in order to identify areas in training and system design for improvement. Generally, the results demonstrated that conceptual approaches to WP tutoring are more efficient than procedural approaches.
AB - An experimental study of word processor (WP) tutoring is described. Conceptual ('top-down') and procedural ('bottom-up') tutoring approaches were evaluated. These different approaches were compared with respect to time spent on training and performance tasks and verbal protocol data. Users' errors were also analysed in order to identify areas in training and system design for improvement. Generally, the results demonstrated that conceptual approaches to WP tutoring are more efficient than procedural approaches.
M3 - Conference contribution
SN - 9780850664102
SN - 0850664101
SP - 426
EP - 431
BT - 'Ergonomics giving quality to life'
A2 - Megaw, E.D.
PB - Taylor & Francis
CY - London
ER -