Investigating the knowledge-behaviour gap in mitigating personal information compromise

Jasmine Scott, Jacques Ophoff

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

In response to information threats users instinctively increase security measures, such as firewalls and anti-virus software. However, users do not give enough attention to their behaviour, more specifically, their security behavioural practices. This paper proposes that the knowledge-behaviour gap affects a user’s security behavioural practices and this, in effect, threatens personal information security. The knowledge-behaviour gap assesses why users do not put their information security and privacy knowledge into practice. The Information-Motivation-Behavioural Skills Model is used to highlight the different factors which affect the knowledge-behaviour gap, with empirical data collected using an online survey. Despite the wide conformity of opinions within literature, a key finding of this research is that users’ awareness of information security threats has an insignificant effect on their self-reported preventive behaviour. The significance of this finding is that users require a deeper technical understanding of information security threats to engage in effective preventive behaviour.
Original languageEnglish
Title of host publicationProceedings of the Twelfth International Symposium on Human Aspects of Information Security & Assurance (HAISA 2018)
EditorsNathan Clarke, Steven Furnell
Place of PublicationPlymouth
PublisherUniverisity of Plymouth
Pages236-245
Number of pages10
ISBN (Print)9780244402549
Publication statusPublished - 9 Sep 2018
Externally publishedYes
Event12th International Symposium on Human Aspects of Information Security & Assurance - Dundee Business School, Abertay University, Dundee, United Kingdom
Duration: 29 Aug 201831 Aug 2018
Conference number: 12
http://www.haisa.org/?page=home

Conference

Conference12th International Symposium on Human Aspects of Information Security & Assurance
Abbreviated titleHAISA 2018
CountryUnited Kingdom
CityDundee
Period29/08/1831/08/18
Internet address

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