Investigating the tension between cloud-related actors and individual privacy rights

Bob Duncan, Karen Renaud, Beverley Mackenzie

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Historically, little more than lip service has been paid to the rights of individuals to act to preserve their own privacy. Personal information is frequently exploited for commercial gain, often without the person’s knowledge or permission. New legislation, such as the EU General Data Protection Regulation Act, has acknowledged the need for legislative protection. This Act places the onus on service providers to preserve the confidentiality of their users’ and customers’ personal information, on pain of punitive fines for lapses. It accords special privileges to users, such as the right to be forgotten. This regulation has global jurisdiction covering the rights of any EU resident, worldwide. Assuring this legislated privacy protection presents a serious challenge, which is exacerbated in the cloud environment. A considerable number of actors are stakeholders in cloud ecosystems. Each has their own agenda and these are not necessarily well aligned. Cloud service providers, especially those offering social media services, are interested in growing their businesses and maximising revenue. There is a strong incentive for them to capitalise on their users’ personal information and usage information. Privacy is often the first victim. Here, we examine the tensions between the various cloud actors and propose a framework that could be used to ensure that privacy is preserved and respected in cloud systems.
Original languageEnglish
Title of host publicationCloud computing 2019, the tenth international conference on cloud computing, GRIDs, and virtualization
EditorsBob Duncan, Yong Woo Lee, Magnus Westerlund, Andreas Aßmuth
PublisherInternational Academy, Research, and Industry Association (IARIA)
Number of pages6
ISBN (Print)9781612087030
Publication statusPublished - 5 May 2019
EventThe Tenth International Conference on Cloud Computing, GRIDs, and Virtualization
- Venice, Italy
Duration: 5 May 20199 May 2019
Conference number: 10th

Publication series

ISSN (Print)2308-4294


ConferenceThe Tenth International Conference on Cloud Computing, GRIDs, and Virtualization
Abbreviated titleCloud Computing 2019
Internet address


  • Cloud
  • Cloud actors
  • Privacy
  • Confidentiality


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