Abstract
The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.
| Original language | English |
|---|---|
| Pages (from-to) | 94-112 |
| Number of pages | 19 |
| Journal | Information Systems Management |
| Volume | 37 |
| Issue number | 2 |
| Early online date | 26 Feb 2020 |
| DOIs | |
| Publication status | Published - 2 Apr 2020 |
Keywords
- Excessive use of smartphone-based SNS
- Excessive social
- Hedonic and cognitive use
- Technology & friction
- Strain
- Discontinuance intention
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