Linking excessive SNS use, technological friction, strain, and discontinuance: the moderating role of guilt

Adeel Luqman; Ayesha Masood; Qingxiong (Derek) Weng; Ahmed Ali; Muhammad Imran Rasheed

doi:10.1080/10580530.2020.1732527

Linking excessive SNS use, technological friction, strain, and discontinuance: the moderating role of guilt

Adeel Luqman, Ayesha Masood, Qingxiong (Derek) Weng^*, Ahmed Ali, Muhammad Imran Rasheed

^*Corresponding author for this work

Dundee Business School

Research output: Contribution to journal › Article › peer-review

59 Citations (Scopus)

Abstract

The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.

Original language	English
Pages (from-to)	94-112
Number of pages	19
Journal	Information Systems Management
Volume	37
Issue number	2
Early online date	26 Feb 2020
DOIs	https://doi.org/10.1080/10580530.2020.1732527
Publication status	Published - 2 Apr 2020

Keywords

Excessive use of smartphone-based SNS
Excessive social
Hedonic and cognitive use
Technology & friction
Strain
Discontinuance intention

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10.1080/10580530.2020.1732527

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abstract = "The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.",

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AU - Ali, Ahmed

AU - Rasheed, Muhammad Imran

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AB - The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.

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Linking excessive SNS use, technological friction, strain, and discontinuance: the moderating role of guilt

Abstract

Keywords

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