Mobile technology for older adults: protector, motivator or threat?

Lynne Coventry; Pam Briggs

doi:10.1007/978-3-319-39943-0_41

Mobile technology for older adults: protector, motivator or threat?

Lynne Coventry^*, Pam Briggs

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

New technologies offer an opportunity to improve the wellbeing and independence of older adults, but many of the potential benefits, have not yet been realised. Some technologies suggest a lifestyle of constant monitoring, controlling and nudging-transformations that could be perceived as threatening. To better understand older adult perceptions and attitudes to adoption of such systems, we describe a 3 week field trial of an application and view the results through the lens of protection motivation theory. Our participants identified a number of threats including not being able to live independently, fear of getting lost, being stigmatised and lack of privacy. Usability, accessibility, reliability, costs and usefulness all negatively impacted coping appraisal that would result in non-adoption, despite their stated intention to adopt the technology in the future.

Original language	English
Title of host publication	Human Aspects of IT for the Aged Population. Design for Aging
Subtitle of host publication	Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings
Editors	Jia Zhou, Gavriel Salvendy
Place of Publication	Cham
Publisher	Springer
Pages	424-434
Number of pages	11
Volume	1
ISBN (Electronic)	9783319399430
ISBN (Print)	9783319399423
DOIs	https://doi.org/10.1007/978-3-319-39943-0_41
Publication status	Published - 21 Jun 2016
Externally published	Yes
Event	2nd International Conference on Human Aspects of IT for the Aged Population, held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada Duration: 17 Jul 2016 → 22 Jul 2016 Conference number: 2nd http://2016.hci.international/itap

Publication series

Name	Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA))
Publisher	Springer
Volume	9754
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	2nd International Conference on Human Aspects of IT for the Aged Population, held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016
Abbreviated title	ITAP 2016
Country/Territory	Canada
City	Toronto
Period	17/07/16 → 22/07/16
Internet address	http://2016.hci.international/itap

Keywords

Older adults
Service design
Behaviour theories

Access to Document

10.1007/978-3-319-39943-0_41

Cite this

Coventry, L., & Briggs, P. (2016). Mobile technology for older adults: protector, motivator or threat? In J. Zhou, & G. Salvendy (Eds.), Human Aspects of IT for the Aged Population. Design for Aging: Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings (Vol. 1, pp. 424-434). (Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)); Vol. 9754). Springer. https://doi.org/10.1007/978-3-319-39943-0_41

Coventry, Lynne ; Briggs, Pam. / Mobile technology for older adults : protector, motivator or threat?. Human Aspects of IT for the Aged Population. Design for Aging: Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings. editor / Jia Zhou ; Gavriel Salvendy. Vol. 1 Cham : Springer, 2016. pp. 424-434 (Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA))).

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title = "Mobile technology for older adults: protector, motivator or threat?",

abstract = "New technologies offer an opportunity to improve the wellbeing and independence of older adults, but many of the potential benefits, have not yet been realised. Some technologies suggest a lifestyle of constant monitoring, controlling and nudging-transformations that could be perceived as threatening. To better understand older adult perceptions and attitudes to adoption of such systems, we describe a 3 week field trial of an application and view the results through the lens of protection motivation theory. Our participants identified a number of threats including not being able to live independently, fear of getting lost, being stigmatised and lack of privacy. Usability, accessibility, reliability, costs and usefulness all negatively impacted coping appraisal that would result in non-adoption, despite their stated intention to adopt the technology in the future.",

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Coventry, L & Briggs, P 2016, Mobile technology for older adults: protector, motivator or threat? in J Zhou & G Salvendy (eds), Human Aspects of IT for the Aged Population. Design for Aging: Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings. vol. 1, Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)), vol. 9754, Springer, Cham, pp. 424-434, 2nd International Conference on Human Aspects of IT for the Aged Population, held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016, Toronto, Ontario, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-39943-0_41

Mobile technology for older adults: protector, motivator or threat? / Coventry, Lynne; Briggs, Pam.
Human Aspects of IT for the Aged Population. Design for Aging: Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings. ed. / Jia Zhou; Gavriel Salvendy. Vol. 1 Cham: Springer, 2016. p. 424-434 (Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)); Vol. 9754).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Mobile technology for older adults

T2 - 2nd International Conference on Human Aspects of IT for the Aged Population, held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016

AU - Coventry, Lynne

AU - Briggs, Pam

N1 - Conference code: 2nd

PY - 2016/6/21

Y1 - 2016/6/21

N2 - New technologies offer an opportunity to improve the wellbeing and independence of older adults, but many of the potential benefits, have not yet been realised. Some technologies suggest a lifestyle of constant monitoring, controlling and nudging-transformations that could be perceived as threatening. To better understand older adult perceptions and attitudes to adoption of such systems, we describe a 3 week field trial of an application and view the results through the lens of protection motivation theory. Our participants identified a number of threats including not being able to live independently, fear of getting lost, being stigmatised and lack of privacy. Usability, accessibility, reliability, costs and usefulness all negatively impacted coping appraisal that would result in non-adoption, despite their stated intention to adopt the technology in the future.

AB - New technologies offer an opportunity to improve the wellbeing and independence of older adults, but many of the potential benefits, have not yet been realised. Some technologies suggest a lifestyle of constant monitoring, controlling and nudging-transformations that could be perceived as threatening. To better understand older adult perceptions and attitudes to adoption of such systems, we describe a 3 week field trial of an application and view the results through the lens of protection motivation theory. Our participants identified a number of threats including not being able to live independently, fear of getting lost, being stigmatised and lack of privacy. Usability, accessibility, reliability, costs and usefulness all negatively impacted coping appraisal that would result in non-adoption, despite their stated intention to adopt the technology in the future.

U2 - 10.1007/978-3-319-39943-0_41

DO - 10.1007/978-3-319-39943-0_41

M3 - Conference contribution

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SN - 9783319399423

VL - 1

T3 - Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA))

SP - 424

EP - 434

BT - Human Aspects of IT for the Aged Population. Design for Aging

A2 - Zhou, Jia

A2 - Salvendy, Gavriel

PB - Springer

CY - Cham

Y2 - 17 July 2016 through 22 July 2016

ER -

Coventry L, Briggs P. Mobile technology for older adults: protector, motivator or threat? In Zhou J, Salvendy G, editors, Human Aspects of IT for the Aged Population. Design for Aging: Second International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings. Vol. 1. Cham: Springer. 2016. p. 424-434. (Lecture Notes in Computer Science (including subseries Information Systems and Applications, incl. Internet/Web, and HCI (LNISA))). Epub 2016 Jun 21. doi: 10.1007/978-3-319-39943-0_41

Mobile technology for older adults: protector, motivator or threat?

Abstract

Publication series

Conference

Keywords

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Cite this