Navigating the McNamara trap

Alastair Robertson, Elizabeth Cleaver, Fiona Smart

Research output: Non-textual formWeb publication/site


Metrics govern so much of how we interpret the success of what is important in higher education. Yet what do we miss if we only focus on the things that can be counted?

Drawn from evidence from a QAA (Scotland) collaborative cluster project ‘Beyond the metrics: the intangibles’, Fiona Smart, Alastair Robertson and Liz Cleaver look beyond number-crunching to evolve their understanding of things of value which matter and are the heartbeat of our work, but can’t readily be counted.
Original languageEnglish
PublisherInvisible Grail
Media of outputOnline
Publication statusPublished - 25 Jul 2019


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