NCR Knowledge Lab

P. Lynch, S. J. Emmott, G. Johnson

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The Knowledge Lab is situated in the heart of the NCR's Financial Solutions Group headquarters, in London. The overall objective of the Lab is to explore, predict and create future technologies and services that will enable and build strong, lasting relationships between financial service providers and their consumers. We call these Relationship Technologies. This paper aims to briefly tell the story of why, what, how and who we are.
Original languageEnglish
Title of host publicationHuman-Computer Interaction — INTERACT ’99
Subtitle of host publicationProceedings of the Seventh IFIP Conference on Human-Computer Interaction
EditorsS. Brewster, A. Cawsey, G. Cockton
PublisherBritish Computer Society
Number of pages2
ISBN (Print)9781902505190, 1902505190
Publication statusPublished - 1999
Externally publishedYes
EventSeventh IFIP Conference on Human-Computer Interaction - Edinburgh Conference Centre, Edinburgh, United Kingdom
Duration: 30 Aug 19993 Sep 1999
Conference number: 7th


ConferenceSeventh IFIP Conference on Human-Computer Interaction
Abbreviated titleINTERACT '99
Country/TerritoryUnited Kingdom
Internet address


  • Knowledge Lab
  • Relationship technologies
  • Financial services
  • Consumer research


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