Organizational commitment and counterproductive work behavior: role of employee empowerment

Afsheen Fatima*, Muhammad Zahid Iqbal, Rabia Imran

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

The current study was aimed at finding the role of employee empowerment in increasing organizational commitment and reducing counterproductive work behavior. A purposive sample of 302 respondents from the call centers of Pakistan was selected for the study. Structural equation modeling technique was used to test the hypotheses. The results exhibit that employee empowerment is significantly and positively associated with organizational commitment. The results also exhibit negative and significant impact of employee empowerment on counterproductive work behaviors. Implications of these findings are discussed, and suggestions are made for future research.

Original languageEnglish
Title of host publicationProceedings of the Sixth International Conference on Management Science and Engineering Management
Subtitle of host publicationFocused on Electrical and Information Technology
EditorsJiuping Xu, Masoom Yasinzai, Benjamin Lev
Place of PublicationLondon
PublisherSpringer
Chapter57
Pages665-679
Number of pages15
ISBN (Electronic)9781447146001
ISBN (Print)9781447145998
DOIs
Publication statusPublished - 27 Sept 2012
Externally publishedYes
Event6th International Conference on Management Science and Engineering Management - Quaid-i-Azam University, Islamabad, Pakistan
Duration: 11 Nov 201214 Nov 2012
Conference number: 6th

Publication series

NameLecture Notes in Electrical Engineering (LNEE)
PublisherSpringer
Volume185
ISSN (Print)1876-1100
ISSN (Electronic)1876-1119

Conference

Conference6th International Conference on Management Science and Engineering Management
Abbreviated titleICMSEM 2012
Country/TerritoryPakistan
CityIslamabad
Period11/11/1214/11/12

Keywords

  • Employee empowerment
  • Organizational commitment
  • Counterproductive work behavior

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