Abstract
Biometric technology provides an opportunity to improve identification security across a range of different transactions. This user-centred investigation examined the effect of position on the usability and accessibility of biometric devices. Using an approach based upon ISO 9241-11 Standard for Usability, the performance of fingerprint and palm vein technology was assessed for a self service context. Postures were also recorded and scored using the RULA posture assessment tool. The devices was tested at three heights, 1000 mm, 1100mm and 1200mm and three angles 0°, 15° and 45°. Device position was found to significantly affect participants' satisfaction ratings and the postures they adopted. The palm vein device out-performed the fingerprint device. This investigation shows how the physical placement of biometric devices can affect the systems' performance, and has implications for its use in the self service environment.
| Original language | English |
|---|---|
| Title of host publication | Contemporary ergonomics 2008 |
| Subtitle of host publication | proceedings of the International conference on contemporary ergonomics (CE2008), 1-3 April 2008, Nottingham, UK |
| Editors | Philip D. Bust |
| Place of Publication | London |
| Publisher | Taylor & Francis |
| Pages | 121-126 |
| Number of pages | 6 |
| ISBN (Electronic) | 9780429207167 |
| ISBN (Print) | 9780415465755 |
| DOIs | |
| Publication status | Published - 4 Apr 2008 |
| Externally published | Yes |
| Event | International Conference of the Ergonomics Society on Contemporary Ergonomics 2008 - Jubilee Campus of the University of Nothingham, Nottingham, United Kingdom Duration: 1 Apr 2008 → 3 Apr 2008 |
Conference
| Conference | International Conference of the Ergonomics Society on Contemporary Ergonomics 2008 |
|---|---|
| Abbreviated title | CE2008 |
| Country | United Kingdom |
| City | Nottingham |
| Period | 1/04/08 → 3/04/08 |