Quality and reliability metrics for IoT systems: a consolidated view

Matej Klima, Vaclav Rechtberger, Miroslav Bures*, Xavier Bellekens, Hanan Hindy, Bestoun S. Ahmed

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)
263 Downloads (Pure)


Quality and reliability metrics play an important role in the evaluation of the state of a system during the development and testing phases, and serve as tools to optimize the testing process or to define the exit or acceptance criteria of the system. This study provides a consolidated view on the available quality and reliability metrics applicable to Internet of Things (IoT) systems, as no comprehensive study has provided such a view specific to these systems. The quality and reliability metrics categorized and discussed in this paper are divided into three categories: metrics assessing the quality of an IoT system or service, metrics for assessing the effectiveness of the testing process, and metrics that can be universally applied in both cases. In the discussion, recommendations of proper usage of discussed metrics in a testing process are then given.
Original languageEnglish
Title of host publicationScience and technologies for smart cities
Subtitle of host publication6th EAI International Conference, SmartCity360°, virtual event, December 2-4, 2020 : proceedings
EditorsSara Paiva, Sérgio Ivan Lopes, Rafik Zitouni, Nishu Gupta, Sérgio F. Lopes, Takuro Yonezawa
Place of PublicationCham
Number of pages16
ISBN (Electronic)9783030760632
ISBN (Print)9783030760625
Publication statusPublished - 22 May 2021
Event6th EAI International Convention on Science and Technologies for Smart Cities - online conference
Duration: 2 Dec 20204 Dec 2020

Publication series

NameLecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST)
ISSN (Print)1867-8211
ISSN (Electronic)1867-822X


Conference6th EAI International Convention on Science and Technologies for Smart Cities
Abbreviated titleSmartCity360°
Internet address


  • Internet of Things
  • IoT
  • Quality
  • Metrics
  • Testing
  • Reliability
  • Verification


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