SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment

Lynne Coventry, Pam Briggs, Debora Jeske, Aad Van Moorsel

Research output: Chapter in Book/Report/Conference proceedingConference contribution

29 Citations (Scopus)

Abstract

Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience
Subtitle of host publicationThird International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I
EditorsAaron Marcus
Place of PublicationCham
PublisherSpringer
Pages229-239
Number of pages11
ISBN (Electronic)9783319076683
ISBN (Print)9783319076676
DOIs
Publication statusPublished - 24 Jul 2014
Externally publishedYes
Event3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014: Theories, Methods, and Tools for Designing the User Experience - Heraklion, Crete, Greece
Duration: 22 Jun 201427 Jun 2014
Conference number: 3rd
http://2014.hci.international/duxu

Publication series

NameLecture Notes in Computer Science (LNCS)
PublisherSpringer
Volume8517
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Abbreviated titleDUXU 2014
Country/TerritoryGreece
CityHeraklion, Crete
Period22/06/1427/06/14
Internet address

Keywords

  • Stakeholder involvement
  • User-centred design
  • User experience
  • Management of design
  • Methodology
  • Mindspace framework
  • Decisionmaking
  • Nudging

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