SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment

Lynne Coventry; Pam Briggs; Debora Jeske; Aad Van Moorsel

doi:10.1007/978-3-319-07668-3_23

SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment

Lynne Coventry, Pam Briggs, Debora Jeske, Aad Van Moorsel

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

37 Citations (Scopus)

Abstract

Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

Original language	English
Title of host publication	Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience
Subtitle of host publication	Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I
Editors	Aaron Marcus
Place of Publication	Cham
Publisher	Springer
Pages	229-239
Number of pages	11
ISBN (Electronic)	9783319076683
ISBN (Print)	9783319076676
DOIs	https://doi.org/10.1007/978-3-319-07668-3_23
Publication status	Published - 24 Jul 2014
Externally published	Yes
Event	3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014: Theories, Methods, and Tools for Designing the User Experience - Heraklion, Crete, Greece Duration: 22 Jun 2014 → 27 Jun 2014 Conference number: 3rd http://2014.hci.international/duxu

Publication series

Name	Lecture Notes in Computer Science (LNCS)
Publisher	Springer
Volume	8517
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Abbreviated title	DUXU 2014
Country/Territory	Greece
City	Heraklion, Crete
Period	22/06/14 → 27/06/14
Internet address	http://2014.hci.international/duxu

Keywords

Stakeholder involvement
User-centred design
User experience
Management of design
Methodology
Mindspace framework
Decisionmaking
Nudging

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-319-07668-3_23

Cite this

Coventry, L., Briggs, P., Jeske, D., & Van Moorsel, A. (2014). SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment. In A. Marcus (Ed.), Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience: Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I (pp. 229-239). (Lecture Notes in Computer Science (LNCS); Vol. 8517). Springer. https://doi.org/10.1007/978-3-319-07668-3_23

Coventry, Lynne ; Briggs, Pam ; Jeske, Debora et al. / SCENE : a structured means for creating and evaluating behavioral nudges in a cyber security environment. Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience: Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I. editor / Aaron Marcus. Cham : Springer, 2014. pp. 229-239 (Lecture Notes in Computer Science (LNCS)).

@inproceedings{88f62681b9204c19b2ed000e38aa9bbc,

title = "SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment",

abstract = "Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.",

author = "Lynne Coventry and Pam Briggs and Debora Jeske and \{Van Moorsel\}, Aad",

year = "2014",

month = jul,

day = "24",

doi = "10.1007/978-3-319-07668-3\_23",

language = "English",

isbn = "9783319076676",

series = "Lecture Notes in Computer Science (LNCS)",

publisher = "Springer",

pages = "229--239",

editor = "Aaron Marcus",

booktitle = "Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience",

note = "3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014 : Theories, Methods, and Tools for Designing the User Experience, DUXU 2014 ; Conference date: 22-06-2014 Through 27-06-2014",

url = "http://2014.hci.international/duxu",

}

Coventry, L, Briggs, P, Jeske, D & Van Moorsel, A 2014, SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment. in A Marcus (ed.), Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience: Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I. Lecture Notes in Computer Science (LNCS), vol. 8517, Springer, Cham, pp. 229-239, 3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Heraklion, Crete, Greece, 22/06/14. https://doi.org/10.1007/978-3-319-07668-3_23

SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment. / Coventry, Lynne; Briggs, Pam; Jeske, Debora et al.
Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience: Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I. ed. / Aaron Marcus. Cham: Springer, 2014. p. 229-239 (Lecture Notes in Computer Science (LNCS); Vol. 8517).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - SCENE

T2 - 3rd International Conference on Design, User Experience, and Usability, held as part of 16th International Conference on Human-Computer Interaction, HCI International 2014

AU - Coventry, Lynne

AU - Briggs, Pam

AU - Jeske, Debora

AU - Van Moorsel, Aad

N1 - Conference code: 3rd

PY - 2014/7/24

Y1 - 2014/7/24

N2 - Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

AB - Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

U2 - 10.1007/978-3-319-07668-3_23

DO - 10.1007/978-3-319-07668-3_23

M3 - Conference contribution

AN - SCOPUS:84958531762

SN - 9783319076676

T3 - Lecture Notes in Computer Science (LNCS)

SP - 229

EP - 239

BT - Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience

A2 - Marcus, Aaron

PB - Springer

CY - Cham

Y2 - 22 June 2014 through 27 June 2014

ER -

Coventry L, Briggs P, Jeske D, Van Moorsel A. SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment. In Marcus A, editor, Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience: Third International Conference, DUXU 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I. Cham: Springer. 2014. p. 229-239. (Lecture Notes in Computer Science (LNCS)). Epub 2014 May 16. doi: 10.1007/978-3-319-07668-3_23

SCENE: a structured means for creating and evaluating behavioral nudges in a cyber security environment

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Fingerprint

Cite this