Supporting social innovation through visualisations of community interactions

Daniel Rough; Stefano De Paoli; Francesco Botto

doi:10.1145/3328320.3328371

Supporting social innovation through visualisations of community interactions

Daniel Rough, Stefano De Paoli, Francesco Botto

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

251 Downloads (Pure)

Abstract

Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.

Original language	English
Title of host publication	Proceedings of 9th International Conference on Communities & Technologies (C&T 2019)
Place of Publication	New York
Publisher	Association for Computing Machinery (ACM)
Pages	262-272
Number of pages	11
ISBN (Print)	9781450371629
DOIs	https://doi.org/10.1145/3328320.3328371
Publication status	Published - 3 Jun 2019
Event	9th International Conference on Communities & Technologies - TU Wien, Vienna , Austria Duration: 3 Jun 2019 → 7 Jun 2019 Conference number: 9th https://2019.comtech.community/index.html

Conference

Conference	9th International Conference on Communities & Technologies
Abbreviated title	CT
Country/Territory	Austria
City	Vienna
Period	3/06/19 → 7/06/19
Internet address	https://2019.comtech.community/index.html

Keywords

Social network analysis
Information visualisation
Social science

Access to Document

10.1145/3328320.3328371

DePaoli_SupportingSocialInnovation_Accepted_2019Accepted author manuscript, 2.2 MB

PIE News Project Data
De Paoli, S. (Creator), Abertay University, 20 Dec 2021
https://cordis.europa.eu/project/id/687922
Dataset

Cite this

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title = "Supporting social innovation through visualisations of community interactions",

abstract = "Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.",

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booktitle = "Proceedings of 9th International Conference on Communities & Technologies (C&T 2019)",

publisher = "Association for Computing Machinery (ACM)",

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note = "9th International Conference on Communities & Technologies , CT ; Conference date: 03-06-2019 Through 07-06-2019",

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Rough, D, De Paoli, S & Botto, F 2019, Supporting social innovation through visualisations of community interactions. in Proceedings of 9th International Conference on Communities & Technologies (C&T 2019). Association for Computing Machinery (ACM), New York, pp. 262-272, 9th International Conference on Communities & Technologies , Vienna , Austria, 3/06/19. https://doi.org/10.1145/3328320.3328371

Supporting social innovation through visualisations of community interactions. / Rough, Daniel; De Paoli, Stefano; Botto, Francesco.

Proceedings of 9th International Conference on Communities & Technologies (C&T 2019). New York : Association for Computing Machinery (ACM), 2019. p. 262-272.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Supporting social innovation through visualisations of community interactions

AU - Rough, Daniel

AU - De Paoli, Stefano

AU - Botto, Francesco

N1 - Conference code: 9th

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Y1 - 2019/6/3

N2 - Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.

AB - Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.

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DO - 10.1145/3328320.3328371

M3 - Conference contribution

SN - 9781450371629

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EP - 272

BT - Proceedings of 9th International Conference on Communities & Technologies (C&T 2019)

PB - Association for Computing Machinery (ACM)

CY - New York

T2 - 9th International Conference on Communities & Technologies

Y2 - 3 June 2019 through 7 June 2019

ER -

Supporting social innovation through visualisations of community interactions

Abstract

Conference

Keywords

Access to Document

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Datasets

PIE News Project Data

Cite this