Supporting social innovation through visualisations of community interactions

Daniel Rough, Stefano De Paoli, Francesco Botto

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    2 Citations (Scopus)
    251 Downloads (Pure)


    Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.
    Original languageEnglish
    Title of host publicationProceedings of 9th International Conference on Communities & Technologies (C&T 2019)
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery (ACM)
    Number of pages11
    ISBN (Print)9781450371629
    Publication statusPublished - 3 Jun 2019
    Event9th International Conference on Communities & Technologies - TU Wien, Vienna , Austria
    Duration: 3 Jun 20197 Jun 2019
    Conference number: 9th


    Conference9th International Conference on Communities & Technologies
    Abbreviated titleCT
    Internet address


    • Social network analysis
    • Information visualisation
    • Social science


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