The development of service users in the provision of verbal feedback to student nurses in a clinical simulation environment

Brian J. Webster, Kate Goodhand, Mark P. Haith, Rachel Unwin

Research output: Contribution to journalArticle

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Abstract

The School of Nursing and Midwifery at Robert Gordon University, Aberdeen, has a sustained history of working in partnership with service users in their role as patient volunteers. The patient volunteers make a pivotal contribution towards the delivery of clinical skills as “real” patients. They work within a scenario context, overseen and facilitated by academic staff. Evaluations have identified that the patient volunteers find this experience rewarding, worthwhile and a way of contributing to the education of student nurses. Whilst this is already a successful element of the student's learning, staff were cognisant of the need to develop this aspect further. A case study approach was adopted to review the experience of the patient volunteers in their provision of feedback to students. In accordance with the evidence base, it was proposed to enhance the volunteer patient's role in providing verbal face to face feedback to students. An educational package for the patient volunteers was developed and a current simulation event within the curriculum was identified that would allow the volunteers to practice giving feedback. This was then evaluated and following ethical approval, a series of focus groups were undertaken with the patient volunteers. The data collected identified the strengths and limitations of this experience and as a result of this an implementation plan was identified aimed at enhancing the patient volunteer's and the student's experience.
Original languageEnglish
Pages (from-to)133-138
Number of pages6
JournalNurse Education Today
Volume32
Issue number2
DOIs
StatePublished - Feb 2012
Externally publishedYes

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patient
Volunteers
Nurses
Students
student
feedback
nurse
simulation
user
service
measurement method
nursing
university teacher
partnership
scenario
staff
curriculum
plan
contribution
implementation

Cite this

Webster, Brian J.; Goodhand, Kate; Haith, Mark P.; Unwin, Rachel / The development of service users in the provision of verbal feedback to student nurses in a clinical simulation environment.

In: Nurse Education Today, Vol. 32, No. 2, 02.2012, p. 133-138.

Research output: Contribution to journalArticle

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The development of service users in the provision of verbal feedback to student nurses in a clinical simulation environment. / Webster, Brian J.; Goodhand, Kate; Haith, Mark P.; Unwin, Rachel.

In: Nurse Education Today, Vol. 32, No. 2, 02.2012, p. 133-138.

Research output: Contribution to journalArticle

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