The strategic role of design in supporting knowledge exchange

Suzanne Prior, Jennifer Ballie

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

Within the last decade design has had a strategic role in tackling escalating environmental, social and economic problems. Through design thinking, creative methods have been applied to problem solving in a process of collaboration and designers working in new territories and knowledge domains. As the designer has moved further afield the method of Knowledge Exchange (KE) has become more recognised as a democratic approach to collaboration with the ethos that everyone has something creative and productive to offer. This paper provides reflections on early stage findings from a strategic design innovation process in which collaborative partnerships between academics, SMEs and designers emerged through KE and suggests that there is value to be had from using design strategically for not only those from a business or academic background but also for those from the design community and points to a need for more training for designers from all disciplines in how to use design strategically.
Original languageEnglish
Title of host publicationServDes.2014 proceedings
Subtitle of host publicationservice futures
EditorsDaniela Sangiorgi, David Hands, Emma Murphy
Place of PublicationLinköping
PublisherLinkoping University Electronic Press
Pages446-450
Number of pages5
ISBN (Print)9789175192802
Publication statusPublished - 2014
Event4th Service Design and Service Innovation Conference - Lancaster University, Lancaster, United Kingdom
Duration: 9 Apr 201411 Apr 2014
Conference number: 4th

Publication series

NameLinköping Electronic Conference Proceedings
PublisherLinköping University Electronic Press
Number99
ISSN (Print)1650-3686
ISSN (Electronic)1650-3686

Conference

Conference4th Service Design and Service Innovation Conference
Abbreviated titleServDes. 2014
CountryUnited Kingdom
CityLancaster
Period9/04/1411/04/14

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Prior, S., & Ballie, J. (2014). The strategic role of design in supporting knowledge exchange. In D. Sangiorgi, D. Hands, & E. Murphy (Eds.), ServDes.2014 proceedings: service futures (pp. 446-450). (Linköping Electronic Conference Proceedings; No. 99). Linköping: Linkoping University Electronic Press.
Prior, Suzanne ; Ballie, Jennifer. / The strategic role of design in supporting knowledge exchange. ServDes.2014 proceedings: service futures. editor / Daniela Sangiorgi ; David Hands ; Emma Murphy. Linköping : Linkoping University Electronic Press, 2014. pp. 446-450 (Linköping Electronic Conference Proceedings; 99).
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Prior, S & Ballie, J 2014, The strategic role of design in supporting knowledge exchange. in D Sangiorgi, D Hands & E Murphy (eds), ServDes.2014 proceedings: service futures. Linköping Electronic Conference Proceedings, no. 99, Linkoping University Electronic Press, Linköping, pp. 446-450, 4th Service Design and Service Innovation Conference, Lancaster, United Kingdom, 9/04/14.

The strategic role of design in supporting knowledge exchange. / Prior, Suzanne; Ballie, Jennifer.

ServDes.2014 proceedings: service futures. ed. / Daniela Sangiorgi; David Hands; Emma Murphy. Linköping : Linkoping University Electronic Press, 2014. p. 446-450 (Linköping Electronic Conference Proceedings; No. 99).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Prior S, Ballie J. The strategic role of design in supporting knowledge exchange. In Sangiorgi D, Hands D, Murphy E, editors, ServDes.2014 proceedings: service futures. Linköping: Linkoping University Electronic Press. 2014. p. 446-450. (Linköping Electronic Conference Proceedings; 99).