The technological panopticon: electronic monitoring and surveillance within the workplace: employee turbulence through perceptions of privacy infringement

As organizations work towards securing their digital assets and intellectual property from external threats, so the latest information security reports indicate that the biggest threat remains from inside. The insider threat has become one of the biggest exploitable vulnerability's corporates face as a level of trust is placed in their staff, or authenticated users, on their network, to ensure corporate objectives and goals are achieved. While monitoring and surveillance in the workplace are considered symbiotic and go hand in hand as part of the employee relationship, the advancement in technological capability for electronic monitoring and surveillance (EMS) has escalated to such a degree that all aspects of an employee's workplace routine can be recorded. This research-in-progress paper hopes to utilize the communication privacy management (CPM) theory to understand if increasing levels of EMS in the workplace affect employees' perception of privacy infringement.