Towards a practical method of user interface evaluation

G. I. Johnson*, C. W. Clegg, S. J. Ravden

*Corresponding author for this work

Research output: Contribution to journalArticle

22 Citations (Scopus)

Abstract

This paper describes a practical method for evaluating the usability of human-computer interfaces. The paper specifies the requirements of such a method, and then outlines our work in developing a method to meet this specification. The method is based on the conduct of realistic tasks with an interactive system and the subsequent systematic elicitation of end-users' and designers' reactions to the interface using a criterion-based evaluation checklist.

Two practical examples are used to illustrate development of the method: (a) evaluation of a prototype production scheduling system, and (b) comparative assessment of the usability of three prototype user interfaces to a public-access database. The paper discusses some issues raised by the method and considers how it can be further developed.

Original languageEnglish
Pages (from-to)255-260
Number of pages6
JournalApplied Ergonomics
Volume20
Issue number4
DOIs
Publication statusPublished - Dec 1989
Externally publishedYes

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