Trust in 'E': users' trust in information resources in the web environment

Alison J. Pickard; Pat Gannon-Leary; Lynne Coventry

doi:10.1007/978-3-642-16419-4_31

Trust in 'E': users' trust in information resources in the web environment

Alison J. Pickard, Pat Gannon-Leary, Lynne Coventry

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

7 Citations (Scopus)

Abstract

The paper describes a Joint Information Systems Committee (JISC)-funded project, conducted by a cross-disciplinary team, examining trust in information resources in the web environment employing a literature review and online Delphi study with follow-up community consultation. A tool was developed from analysis of the literature and discussed in the consultation. Elements comprising the tool include external factors, internal factors and user's cognitive state. Each element is detailed and discussion focuses on the key issues of risk and return on investment as perceived by stakeholders.

Original language	English
Title of host publication	ENTERprise Information Systems
Subtitle of host publication	International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II
Editors	João Eduardo Quintela Varajão, Maria Manuela Cruz-Cunha, Goran D. Putnik, António Trigo
Place of Publication	Berlin
Publisher	Springer
Pages	305-314
Number of pages	10
ISBN (Electronic)	9783642164194
ISBN (Print)	9783642164187
DOIs	https://doi.org/10.1007/978-3-642-16419-4_31
Publication status	Published - 2 Dec 2010
Externally published	Yes
Event	International Conference on ENTERprise Information Systems - Viana do Castelo, Portugal Duration: 20 Oct 2010 → 22 Oct 2010

Publication series

Name	Communications in Computer and Information Science (CCIS)
Publisher	Springer
Volume	110
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	International Conference on ENTERprise Information Systems
Abbreviated title	CENTERIS 2010
Country/Territory	Portugal
City	Viana do Castelo
Period	20/10/10 → 22/10/10

Keywords

Trust
Information environment
Return on investment
Risk

Access to Document

10.1007/978-3-642-16419-4_31

Cite this

Pickard, A. J., Gannon-Leary, P., & Coventry, L. (2010). Trust in 'E': users' trust in information resources in the web environment. In J. E. Q. Varajão, M. M. Cruz-Cunha, G. D. Putnik, & A. Trigo (Eds.), ENTERprise Information Systems: International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II (pp. 305-314). (Communications in Computer and Information Science (CCIS); Vol. 110). Springer. https://doi.org/10.1007/978-3-642-16419-4_31

Pickard, Alison J. ; Gannon-Leary, Pat ; Coventry, Lynne. / Trust in 'E' : users' trust in information resources in the web environment. ENTERprise Information Systems: International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II. editor / João Eduardo Quintela Varajão ; Maria Manuela Cruz-Cunha ; Goran D. Putnik ; António Trigo. Berlin : Springer, 2010. pp. 305-314 (Communications in Computer and Information Science (CCIS)).

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title = "Trust in 'E': users' trust in information resources in the web environment",

abstract = "The paper describes a Joint Information Systems Committee (JISC)-funded project, conducted by a cross-disciplinary team, examining trust in information resources in the web environment employing a literature review and online Delphi study with follow-up community consultation. A tool was developed from analysis of the literature and discussed in the consultation. Elements comprising the tool include external factors, internal factors and user's cognitive state. Each element is detailed and discussion focuses on the key issues of risk and return on investment as perceived by stakeholders.",

author = "Pickard, \{Alison J.\} and Pat Gannon-Leary and Lynne Coventry",

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doi = "10.1007/978-3-642-16419-4\_31",

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series = "Communications in Computer and Information Science (CCIS)",

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editor = "Varaj{\~a}o, \{Jo{\~a}o Eduardo Quintela\} and Cruz-Cunha, \{Maria Manuela\} and Putnik, \{Goran D.\} and Ant{\'o}nio Trigo",

booktitle = "ENTERprise Information Systems",

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Pickard, AJ, Gannon-Leary, P & Coventry, L 2010, Trust in 'E': users' trust in information resources in the web environment. in JEQ Varajão, MM Cruz-Cunha, GD Putnik & A Trigo (eds), ENTERprise Information Systems: International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II. Communications in Computer and Information Science (CCIS), vol. 110, Springer, Berlin, pp. 305-314, International Conference on ENTERprise Information Systems, Viana do Castelo, Portugal, 20/10/10. https://doi.org/10.1007/978-3-642-16419-4_31

Trust in 'E': users' trust in information resources in the web environment. / Pickard, Alison J.; Gannon-Leary, Pat; Coventry, Lynne.
ENTERprise Information Systems: International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II. ed. / João Eduardo Quintela Varajão; Maria Manuela Cruz-Cunha; Goran D. Putnik; António Trigo. Berlin: Springer, 2010. p. 305-314 (Communications in Computer and Information Science (CCIS); Vol. 110).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Trust in 'E'

T2 - International Conference on ENTERprise Information Systems

AU - Pickard, Alison J.

AU - Gannon-Leary, Pat

AU - Coventry, Lynne

PY - 2010/12/2

Y1 - 2010/12/2

N2 - The paper describes a Joint Information Systems Committee (JISC)-funded project, conducted by a cross-disciplinary team, examining trust in information resources in the web environment employing a literature review and online Delphi study with follow-up community consultation. A tool was developed from analysis of the literature and discussed in the consultation. Elements comprising the tool include external factors, internal factors and user's cognitive state. Each element is detailed and discussion focuses on the key issues of risk and return on investment as perceived by stakeholders.

AB - The paper describes a Joint Information Systems Committee (JISC)-funded project, conducted by a cross-disciplinary team, examining trust in information resources in the web environment employing a literature review and online Delphi study with follow-up community consultation. A tool was developed from analysis of the literature and discussed in the consultation. Elements comprising the tool include external factors, internal factors and user's cognitive state. Each element is detailed and discussion focuses on the key issues of risk and return on investment as perceived by stakeholders.

U2 - 10.1007/978-3-642-16419-4_31

DO - 10.1007/978-3-642-16419-4_31

M3 - Conference contribution

AN - SCOPUS:78650861073

SN - 9783642164187

T3 - Communications in Computer and Information Science (CCIS)

SP - 305

EP - 314

BT - ENTERprise Information Systems

A2 - Varajão, João Eduardo Quintela

A2 - Cruz-Cunha, Maria Manuela

A2 - Putnik, Goran D.

A2 - Trigo, António

PB - Springer

CY - Berlin

Y2 - 20 October 2010 through 22 October 2010

ER -

Pickard AJ, Gannon-Leary P, Coventry L. Trust in 'E': users' trust in information resources in the web environment. In Varajão JEQ, Cruz-Cunha MM, Putnik GD, Trigo A, editors, ENTERprise Information Systems: International Conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010, Proceedings, Part II. Berlin: Springer. 2010. p. 305-314. (Communications in Computer and Information Science (CCIS)). Epub 2010 Dec 2. doi: 10.1007/978-3-642-16419-4_31

Trust in 'E': users' trust in information resources in the web environment

Abstract

Publication series

Conference

Keywords

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Cite this