Understanding money transfer matters: using ethnography to inform initial remittance design ideas

Shamil Zainuddin, Li-Chuan Chiang, Graham Johnson, Jocelyn Sie, Wei Eng Koh, Luke Goh

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Abstract

This paper presents the findings and examples of resulting design concepts from ethnographic fieldwork in the context of remittance. The aim of this work is to critically examine and document the lived experiences of foreign workers using remittance in Singapore for the purpose of designing products and services that directly address opportunities found in our observations. The common approach of looking at remittance as merely an economic activity is incomplete, and we conclude by showing how examining remittance as a social transaction has informed our initial designs ideas.
Original languageEnglish
Number of pages15
Publication statusPublished - May 2014
Externally publishedYes
Event3rd Applications of Anthropology in Business Conference - Jishou University, Jishou, China
Duration: 9 May 201411 May 2014
Conference number: 3rd

Conference

Conference3rd Applications of Anthropology in Business Conference
CountryChina
CityJishou
Period9/05/1411/05/14

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Zainuddin, S., Chiang, L-C., Johnson, G., Sie, J., Koh, W. E., & Goh, L. (2014). Understanding money transfer matters: using ethnography to inform initial remittance design ideas. Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China.