Understanding money transfer matters: using ethnography to inform initial remittance design ideas

Shamil Zainuddin, Li-Chuan Chiang, Graham Johnson, Jocelyn Sie, Wei Eng Koh, Luke Goh

Research output: Contribution to conferencePaper

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Abstract

This paper presents the findings and examples of resulting design concepts from ethnographic fieldwork in the context of remittance. The aim of this work is to critically examine and document the lived experiences of foreign workers using remittance in Singapore for the purpose of designing products and services that directly address opportunities found in our observations. The common approach of looking at remittance as merely an economic activity is incomplete, and we conclude by showing how examining remittance as a social transaction has informed our initial designs ideas.
Original languageEnglish
Number of pages15
Publication statusPublished - May 2014
Externally publishedYes
Event3rd Applications of Anthropology in Business Conference - Jishou University, Jishou, China
Duration: 9 May 201411 May 2014
Conference number: 3rd

Conference

Conference3rd Applications of Anthropology in Business Conference
CountryChina
CityJishou
Period9/05/1411/05/14

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foreign worker
ethnography
Singapore
transaction
money
economics
experience

Cite this

Zainuddin, S., Chiang, L-C., Johnson, G., Sie, J., Koh, W. E., & Goh, L. (2014). Understanding money transfer matters: using ethnography to inform initial remittance design ideas. Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China.
Zainuddin, Shamil ; Chiang, Li-Chuan ; Johnson, Graham ; Sie, Jocelyn ; Koh, Wei Eng ; Goh, Luke. / Understanding money transfer matters : using ethnography to inform initial remittance design ideas. Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China.15 p.
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Zainuddin, S, Chiang, L-C, Johnson, G, Sie, J, Koh, WE & Goh, L 2014, 'Understanding money transfer matters: using ethnography to inform initial remittance design ideas', Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China, 9/05/14 - 11/05/14.

Understanding money transfer matters : using ethnography to inform initial remittance design ideas. / Zainuddin, Shamil; Chiang, Li-Chuan; Johnson, Graham; Sie, Jocelyn; Koh, Wei Eng; Goh, Luke.

2014. Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China.

Research output: Contribution to conferencePaper

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T2 - using ethnography to inform initial remittance design ideas

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AU - Johnson, Graham

AU - Sie, Jocelyn

AU - Koh, Wei Eng

AU - Goh, Luke

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N2 - This paper presents the findings and examples of resulting design concepts from ethnographic fieldwork in the context of remittance. The aim of this work is to critically examine and document the lived experiences of foreign workers using remittance in Singapore for the purpose of designing products and services that directly address opportunities found in our observations. The common approach of looking at remittance as merely an economic activity is incomplete, and we conclude by showing how examining remittance as a social transaction has informed our initial designs ideas.

AB - This paper presents the findings and examples of resulting design concepts from ethnographic fieldwork in the context of remittance. The aim of this work is to critically examine and document the lived experiences of foreign workers using remittance in Singapore for the purpose of designing products and services that directly address opportunities found in our observations. The common approach of looking at remittance as merely an economic activity is incomplete, and we conclude by showing how examining remittance as a social transaction has informed our initial designs ideas.

M3 - Paper

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Zainuddin S, Chiang L-C, Johnson G, Sie J, Koh WE, Goh L. Understanding money transfer matters: using ethnography to inform initial remittance design ideas. 2014. Paper presented at 3rd Applications of Anthropology in Business Conference, Jishou, China.