Abstract
This paper describes some of the consumer-driven usability research conducted by NCR Self Service Strategic Solutions in the development of an understanding of usability and user acceptance of leading-edge biometrics verification techniques. We discuss biometric techniques in general and focus upon the usability phases and issues, associated with iris verification technology at the Automated Teller Machine (ATM) user interface. The paper concludes with a review of some of the major research issues encountered, and an outline of future work in the area.
| Original language | English |
|---|---|
| Title of host publication | CHI '03 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems |
| Publisher | Association for Computing Machinery (ACM) |
| Pages | 153-160 |
| Number of pages | 8 |
| ISBN (Print) | 1581136307 |
| DOIs | |
| Publication status | Published - 28 Jul 2003 |
| Externally published | Yes |
| Event | The CHI 2003 New Horizons Conference Proceedings: Conference on Human Factors in Computing Systems - Ft. Lauderdale, FL, United States Duration: 5 Apr 2003 → 10 Apr 2003 |
Conference
| Conference | The CHI 2003 New Horizons Conference Proceedings: Conference on Human Factors in Computing Systems |
|---|---|
| Country | United States |
| City | Ft. Lauderdale, FL |
| Period | 5/04/03 → 10/04/03 |
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Usability and biometric verification at the ATM interface. / Coventry, Lynne; De Angeli, Antonella; Johnson, Graham.
CHI '03 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), 2003. p. 153-160.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Usability and biometric verification at the ATM interface
AU - Coventry, Lynne
AU - De Angeli, Antonella
AU - Johnson, Graham
PY - 2003/7/28
Y1 - 2003/7/28
N2 - This paper describes some of the consumer-driven usability research conducted by NCR Self Service Strategic Solutions in the development of an understanding of usability and user acceptance of leading-edge biometrics verification techniques. We discuss biometric techniques in general and focus upon the usability phases and issues, associated with iris verification technology at the Automated Teller Machine (ATM) user interface. The paper concludes with a review of some of the major research issues encountered, and an outline of future work in the area.
AB - This paper describes some of the consumer-driven usability research conducted by NCR Self Service Strategic Solutions in the development of an understanding of usability and user acceptance of leading-edge biometrics verification techniques. We discuss biometric techniques in general and focus upon the usability phases and issues, associated with iris verification technology at the Automated Teller Machine (ATM) user interface. The paper concludes with a review of some of the major research issues encountered, and an outline of future work in the area.
U2 - 10.1145/642611.642639
DO - 10.1145/642611.642639
M3 - Conference contribution
AN - SCOPUS:0037699592
SN - 1581136307
SP - 153
EP - 160
BT - CHI '03 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery (ACM)
ER -