@inproceedings{5b4dfedbb1b84c8f8a4d47d334df1d26,
title = "Users{\textquoteright} mental models of automated teller machines: an exploratory study",
author = "R.L. Henneman and M. Knutson and Johnson, {G. I.}",
year = "1993",
language = "English",
pages = "53--57",
booktitle = "Proceedings of the Annual AT&T Human Factors and Behavioral Sciences Symposium {\textquoteright}93",
publisher = "AT&T Bell Laboratories",
note = "Annual AT&T Human Factors and Behavioral Sciences Symposium ; Conference date: 08-06-1993 Through 10-06-1993",
}