Users’ mental models of automated teller machines: an exploratory study

R.L. Henneman, M. Knutson, G. I. Johnson

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Proceedings of the Annual AT&T Human Factors and Behavioral Sciences Symposium ’93
Place of Publication	Holmdel, NJ
Publisher	AT&T Bell Laboratories
Pages	53-57
Number of pages	5
Publication status	Published - 1993
Externally published	Yes
Event	Annual AT&T Human Factors and Behavioral Sciences Symposium - Duration: 8 Jun 1993 → 10 Jun 1993

Conference	Annual AT&T Human Factors and Behavioral Sciences Symposium
Period	8/06/93 → 10/06/93

Cite this

Henneman, R. L., Knutson, M., & Johnson, G. I. (1993). Users’ mental models of automated teller machines: an exploratory study. In Proceedings of the Annual AT&T Human Factors and Behavioral Sciences Symposium ’93 (pp. 53-57). AT&T Bell Laboratories.

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booktitle = "Proceedings of the Annual AT&T Human Factors and Behavioral Sciences Symposium {\textquoteright}93",

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BT - Proceedings of the Annual AT&T Human Factors and Behavioral Sciences Symposium ’93

PB - AT&T Bell Laboratories

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