When situativity meets objectivity in peer-production of knowledge: the case of the WikiRate platform

Richard Allister Mills, Stefano De Paoli

    Research output: Contribution to journalArticle

    1 Citation (Scopus)
    31 Downloads (Pure)

    Abstract

    Purpose
    The purpose of this paper is to further the debate on Knowledge Artefacts (KAs), by presenting the design of WikiRate, a Collective Awareness platform whose goal is to support a wider public contributing to the generation of knowledge on environmental, social and governance (ESG) performance of companies.

    Design/methodology/approach
    The material presented in the paper comes from the first-hand experience of the authors as part of the WikiRate design team. This material is reflexively discussed using concepts from the field of science and technology studies.

    Findings
    Using the concept of the “funnel of interest”, the authors discuss how the design of a KA like WikiRate relies on the designers’ capacity to translate general statements into particular design solutions. The authors also show how this funnelling helps understanding the interplay between situativity and objectivity in a KA. The authors show how WikiRate is a peer-production platform based on situativity, which requires a robust level of objectivity for producing reliable knowledge about the ESG performance of companies.

    Originality/value
    This paper furthers the debate on KAs. It presents a relevant design example and offers in the discussion a set of design and community building recommendations to practitioners.
    Original languageEnglish
    Pages (from-to)16-33
    Number of pages18
    JournalData Technologies and Applications
    Volume52
    Issue number1
    Early online date30 Jan 2018
    DOIs
    Publication statusPublished - 5 Feb 2018

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