Applications of Human Resources Information Systems (HRIS) in Jordanian public universities

  • Fawzieh Masa'd

Student thesis: Doctoral Thesis


Human Resources Information Systems (HRIS) are normally used by organizations to acquire, store, analyze, retrieve, and distribute pertinent information regarding their human resources. They are important techniques that provide the HR department and managers with accurate and reliable information that helps in the decision making process. Hence the aim of this is to identify the current status of HRIS, their specifications, and the extent of their usage in Jordanian public universities. It also attempts to find out the obstacles that hinder the implementation of HRIS at these universities.

Using an exploratory research approach, the primary data for this study were obtained through a field survey. The data were gathered from HR managers at nine Jordanian public universities. A total of 130 questionnaires were distributed and 95 were returned. Out of the 95 questionnaires, 92 were valid for statistical analysis. The response rate was 72%.
The SPSS package was used for statistical analysis through using descriptive analysis frequencies, percentages, means and standard deviation. Also, ONE ANOVA analysis was used as well as Scheffe' test to show the differences between the means of the participants' responses.

The findings of the study showed that the Computer centre at each university plays a prominent role in planning, designing, developing, operating and maintaining HRIS. The overall utilization of HRIS in Jordanian universities is concentrated on reward and compensation management more than other HR functions. The lack of support and commitment from top managers was the most frequently cited barrier to the implementation of HRIS. This research represents the first exploratory study of its kind to offer a description and explanation of HRIS applications in Jordanian universities. Therefore, it is claimed that this research contributed to filling the theoretical gap in the HRIS literature found in Arabic and Jordanian context. In practice, the study contributes to the understanding of applications of IT in HRM in Jordanian universities (e.g. private universities), and other universities in Arab countries, which are subject to similar circumstances to the universities studied.
Date of AwardJan 2010
Original languageEnglish
SupervisorMohamed Branine (Supervisor)

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